Enterprise Rent A Car Enterprise rent a car additional insurance misrepresentation/scam Orlando, Florida

We rented a car from enterprise, upon checking we were quoted a rate of $250.00 ...we proceeded to the car pickup area at the Orlando International Airport.

After securing a car the agent then told us that we could get basic insurance for $21.99 and then told us our new total was $273. We were than asked to initial the contract in multiple areas.

Much to our surprise and dismay upon return of the vehicle a week later we were charged $580. It was at this and this time only that we were told the insurance was $21.99 a day. The agent who gave us the car never said anything about the insurance rate being a per day rate and our initial quote of 250 and then 21.99 for insurance was roughly the 273 the agent told us purr total was.

When we tried to resolve the issue at the airport the agent told us there was nothing he could do. We will never rent from enterprise again and will let all our friends know as well.

The insurance was a total misrepresentation and was falsely explained to us. Enterprise is a deceptive company.