• Report: #1035314
Complaint Review:

Environmental Waste Solutions

  • Submitted: Sat, March 16, 2013
  • Updated: Sat, March 16, 2013

  • Reported By: Sar13 — Westminster Colorado
Environmental Waste Solutions
no physical address-PO Box 1326 Arvada, CO Arvada, Colorado United States of America

Environmental Waste Solutions previously Beeline I was charged twice in one month, Arvada, Colorado

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This company charged me twice in February. I called in before 7 am (surprisingly my call was answered), I made a payment over the phone and the person had to do that manually.  My trash was NOT picked up later that day but recycling was.   I called later that day and called the next day but their voice mail was full.   I left another message Wednesday.  By Thursday I put my trash back by my house to put out the following Monday.

Two weeks later they didn't pick up my recycling but picked up my trash.  I called and surprisingly got someone to answer.  He said I hadn't paid my account.  So without thinking I paid it again.  As soon as I got off the phone I remembered I had, checked my bank statement and yes there were TWO charges there.  I immediately called back and left a message telling them to credit that back to my account.  Again no call back.  My roommate called and was told 'they had no record of a first payment' and they would be out tomorrow to pick up recycling.  It was several more days before they picked that up.  I sent them a Certified letter showing the two charges from my bank.  They are ignoring that and not picking it up. 

They don't have a physical address I can find listed anywhere because I would pay them a visit!! They obviously don't care about how they treat customers or keeping them.  If they are doing this to me, they must be doing this to others as well.  I am switching companies at the end of the month.

They have a 'F' rating with the BBB and are not affiliated.  I contacted a local news group to see if they would help.  I'm sure contacting the BBB wouldn't do any good, they would just ignore them like they are me.  All I can do is spread the word NOT to use them!!

This report was posted on Ripoff Report on 03/16/2013 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/environmental-waste-solutions/arvada-colorado-80001/environmental-waste-solutions-previously-beeline-i-was-charged-twice-in-one-month-arvada-1035314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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