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Report: #1429426

Complaint Review: etax.com - La Jolla California

  • Submitted:
  • Updated:
  • Reported By: Benny — Longwood Florida United States
  • Author Confirmed What's this?
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  • etax.com 11085 North Torrey Pines Rd, Suite 210 La Jolla, California United States

etax.com Charged me $94.85 for filing my income tax when they said they filed Federal Income Tax for free La Jolla California

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On February 5, I was trying to file my federal income tax, using a free-file service. I had tried a couple of companies that I had used in the past, but for some reason was unable to log in. So, because eTax.com said they filed Federal Income Taxes for free, I decided to use them.

As I was working through the process, I tried to read and understand their "fine print", but must have missed something very important. When I pressed the "File" button, I was shocked beyond belief that they were charging me $94.85 for a return of less than $600.

As it turns out, although I live in a state that does not have income tax, I was charged their full package price. I was sick to my stomach, and livid that a company can take this kind of advantage of someone.

I hope this post allerts people who are trying to file their taxes for free, to read and re-read the fine print before proceeding to the finish line, because at that point, it seems that there is no turning back and undoing what has happened.

This report was posted on Ripoff Report on 02/15/2018 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/etaxcom/la-jolla-california-92037/etaxcom-charged-me-9485-for-filing-my-income-tax-when-they-said-they-filed-federal-inc-1429426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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