EVERYCONTRACTOR.COM Complete SCAM with no service in return Las Vegas Nevada

Being an employee of this company, I hope to shed some light on this unfortunate complaint filed by our customer in Ohio. In response to this report, Thomas seems to have a few issues with his purchased service. As I write this reubuttal I am reviewing the customers account and would first like to outline the terms and conditions that we ask all of our customers to abide by. These terms and conditions are put into place to assure our contractors that we have the accurate information regarding their company to generate the right type of business for their company and at the same time to ensure the "job requesters" that we will provide them with a reliable service professional within a reasonable amount of time to set an appointment, bid and complete their project. The terms and conditions are as follows, MAKE SURE THAT YOUR COMPANY PROFILE IS COMPLETED, ACCURATE AND UPDATED AT LEAST ONCE EVERY 90-DAYS; ACCEPT OR REJECT ALL LEADS WITHIN BEING ASSIGNED TO YOU; CONTACT CUSTOMERS WITHIN 24 HOURS AND MAKE A CONCERTED EFFORT TO WIN THE JOB; IF YOU REJECT A LEAD THAT DOES NOT MATCH YOUR COMPANY OR GEOGRAPHIC AREA, YOU MUST UPDATE YOUR COMPANY PROFILE WITHIN 72 HOURS; COMPLETE ALL FEEDBACK FORM ON ALL JOB LEADS WITHIN 2 WEEKS OF THE JOB BEING ASSIGNED TO YOUR ACCOUNT ON RESIDENTIAL JOBS AND 3 WEEKS ON COMMERCIAL JOBS; IF YOU HAVE A PAYMENT PLAN, YOUR GUARANTEE DOES NOT BEGIN UNTIL YOU PAY IN FULL AND PROVIDE US A MINIMUM OF 5 DIGITAL PHOTOS OF YOUR WORK WITHIN 14 DAYS FROM THE DATE OF PURCHASE SO THAT WE HAVE THEM FOR YOUR POTENTIAL CUSTOMERS TO VIEW. I would like to point out that before any transaction takes place and we consider a contractor to be part of our services they MUST agree and accept these conditions within a 3rd party verification call. To wrap this up I would like to point out that this particular customer signed up with us on 8/19/2008. Thomas agreed to the condition that it is a 12 month program and the reason for this is that we may need adequate time to run several marketing campaigns, if nessessary, to assure that we are able to fullfill our guarantee of a MINIMUM of 12 qualified job leads within that amount of time. If for ANY reason we aren't able to reach that goal, we do back up the service with a full money back guarantee, assuming that the customer has followed the terms and conditions. If you recall in his report, he makes it clear that we gave him a discount due to a financial "situation" that he was having. He made a deposit of $350 with the balance of $350 due on 10/4/2008. In the 43 days that Thomas has been a customer of ours, we have generated 17 job leads that match the profile that the customer filled out personally. Of the 17, 5 have been ACCEPTED by the customer and 7 have not been picked-up within the 24 hour window that we require of our customers. The time frame that it took "Thomas" to pick-up the leads ranged anywhere from 2 days to 9 days which leaves the customer out of compliance with the terms and conditions of his purchased service. We are, as always, committed to the satisfaction of each of our clients, but we are also bound by the terms and conditions of each purchase as are the purchasers. Thomas, along with anybody reading this information are more than welcome to contact us at 888.881.7253 for any additional information or check us out at EVERYCONTRACTOR.COM

With Regards

Matt

Director of Customer Compliance