Complaint Review: Expedia
Expedia Fraud booking hotel san jose, California
*Consumer Comment: Next Time
We reached their in the middle of the night at 12:00 and made sure that rooms would be available by calling them in advance and letting them know of our time of arrival. When we reached there the mgr was furious and initially said they would not accept any pets and wouldnt let us checkin, as "No pet policy" was clearly mentioned in their website. This goes on to show how crooked they are. The hotel mgr did not show courtesy and did not let us check in, so we has to go to neared Ramada Inn.
We called Expedia for a refund and they said they could not give us a refund initially as we had agreed to they clauses. Later i was persistent enough and talked to the manager and threatend them to report the fraud to the FTC. Later they had to give in and agreed to refund the amount as it was my first time. More over i had to call them 2 times and they made me wait for an hour wasting my time and money.
This report was posted on Ripoff Report on 07/06/2011 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/expedia/san-jose-california-/expedia-fraud-booking-hotel-san-jose-california-749811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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