Report: #1011880

Complaint Review: Experian *CreditReport

  • Submitted: Sun, February 10, 2013
  • Updated: Sun, February 10, 2013
  • Reported By: Goodman — Edna Texas United States of America
  • Experian *CreditReport

    United States of America

Experian *CreditReport CIC Credit Monitoring Company charged me 19.95 for a report I did not order. Then they did not want to refund my money. Internet

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I filled out a couple of surveys and landed on for a $1 credit report. I checked my bank account and they had charged me the $1 charge and also a $19.95 charge. I immediately called the phone number on my account details and taked to a representative of CIC Credit Monitoring and asked why they charged my credit card and she hung up on me. I called back and got a different agent and she told me that she could cancel my account, but would not give a refund. I asked for a supervisor and she put me on hold for almost 20 minutes and then came back on the phone and said the company would give me a refund, but would take 7 to 10 days. If this happens to you, be dilligent and stay on the phone or keep calling back until you get the refund. I hope my bad luck helps someone else. Have a good day.

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This report was posted on Ripoff Report on 02/10/2013 04:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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