Report: #892940

Complaint Review: Experian-Creditreport

  • Submitted: Mon, June 04, 2012
  • Updated: Mon, June 04, 2012
  • Reported By: Dave — Nampa Idaho United States of America
  • Experian-Creditreport

    United States of America

Experian-Creditreport Beware, this scam is veiled in legitimacy! They even had the audacity to try and sell me their service... Internet

Show customers why they should trust your business over your competitors...

I was required to submit a credit report with a job application.  They referred all applicants to  I went through the process of obtaining my credit report and unwittingly signed up for a monthly recurring fee of $19.95.  Shame on me for not figuring it out sooner and for even trusting this company with my credit card in the first place.  I eventually noticed (after 3 months) that I had been charged $19.95 a month by EXPERIAN-CREDITREPORT, I called the number associated with these charges.

I informed the representative that I had in no way agreed to this service and I haven't even been receiving any monthly contact or reports.  I explained that I already have a similar service with a reputable company.  Then the representative was bold enough to try and sell me on the service after I had just explained to him that I did not know I was even paying for and/or receiving any benefit from said service, and therefore wanted a refund.  He then indicated that I had agreed to their terms and that they would in no way refund me my money.  I then asked to speak to a manager.  The same representative then came back and said he would refund one of the months.

I find it sickening that a company that provides "identity protection/alert services" would engage in such duplicitous marketing tactics and be willing to sacrifice their reputation and credibility for such a petty gain!
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This report was posted on Ripoff Report on 06/04/2012 06:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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