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Report: #363608

Complaint Review: Extreme Acai Berry - Internet

  • Submitted:
  • Updated:
  • Reported By: Shelton Washington
  • Author Confirmed What's this?
  • Why?
  • Extreme Acai Berry onlineacai.com Internet U.S.A.

Extreme Acai Berry did not let me cancel my order before they charged my account after the 14 day trial Internet

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i received a free 14 day trial of extreme acai berry. i only had to pay shipping of $3.95. if you do not cancel your order within the 14 day trial period they charge you $89 for each 30 day supply.

so i called to cancel my order. i was on hold and there were over 100 people ahead of me. i waited on hold on 3 separate occasions for over half an hour and the line never got shorter than 42 people ahead of me. then they gave me a chance to leave a message if i cant wait on hold and they would get back to me. so i did leave a message on 2 separate days stating that my name and number and that i wanted to cancel my order and didnt want to be charged for the $89. low and behold three days later i am charged with that $89 and a service fee for overdrafting my account.

they never did return my phone call after my 2 messages. and i still cant get ahold of them. do not try this product.... they will never answer the phone.

Kristine
Shelton, Washington
U.S.A.

This report was posted on Ripoff Report on 08/16/2008 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extreme-acai-berry/internet/extreme-acai-berry-did-not-let-me-cancel-my-order-before-they-charged-my-account-after-the-363608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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