Report: #607698

Complaint Review: FBK PRODUCTS OR SEPTIC REMEDY - Riveria Beach Florida

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 26, 2010
Updated: Wed, May 26, 2010
Reported By: dean — blythe California United States of America

Author Not Confirmed

Why?

FBK PRODUCTS OR SEPTIC REMEDY fbkproducts.com Riveria Beach, Florida United States of America

Phone:
Web:
Category: Plumbing

FBK PRODUCTS OR SEPTIC REMEDY claims they sent product--they did not. sent bill. when refuted, they sent to collections. have been harrassed for several years. unwilling to provide professional customer service and documentation Riveria Beach , Florida

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Several years ago, FBK sent a bill for a 5 year supply of septic cleaner. When we called to report that we did not receive any such product, they insisted we pay, stating they had proof, but would not supply it when we asked for it.

Since that time they have called and harassed us repeatedly, and each time we explain that we did not receive any of their product and have denied it since the initial request for payment. They are rude, unprofessional, and threatening. On the most recent call, which was this evening, they stated they would only send us their documentation AFTER we paid them.

At each phone call they offer several different "settlement" price offers that have ranged from $60-$200, and the amount goes up and down in each phone call. It is obvious they are fishing for money using unfounded claims.

They will not stop calling and have now resorted to calling cell and work phones. They are not using a professional collection service, which reeks of rip-off scam.

This report was posted on Ripoff Report on 05/26/2010 06:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fbk-products-or-septic-remedy/riveria-beach-florida-33419/fbk-products-or-septic-remedy-claims-they-sent-product-they-did-not-sent-bill-when-r-607698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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