Report: #271785

Complaint Review: FIA Card Services

  • Submitted: Sat, September 01, 2007
  • Updated: Sat, September 01, 2007
  • Reported By: New York New York
  • FIA Card Services
    Wilmington, Delaware

FIA Card Services Ripoff Techniques Wilmington Delaware

Show customers why they should trust your business over your competitors...

Since FIA took over my credit card payment services about 12 months ago, I have been fined over $100 in connection with late payments. Remember I had never made late payments before all my life. I always pay on-time and pay in-full.

What caused my late payments? They mainly used four techniques: (A) they don't send you the statements so that you forget. They have skipped my statements 5 times within the last 12 months or so. (B) They change your billing cycle without notifying you. They did twice to me. I just found out today they changed my billing cycle again (from 11th to 4th, which is only 3 days from today and today is a Saturday and Monday is Labor Day. I will sure miss the deadline if I don't call. I called them because I haven't received this month statement). (C) Record your check arrival date late and charge you anyway. For my June bill, I mailed out the check on 7/8th and it arrived at their processing center on 10th (I was told by their rep - Jeffery - today). They recorded my payment on 16th, which was sure later than 11th. (D) They induce to dispute the charges and their reps agree with that they will credit the charges back to your account. When you assume you don't have to pay the charges levied, they charge you finance fees on the disputed amount and additional $10 for related services.

If anybody wants to file a class action lawsuit against FIA Card Services, feel free to contact me. I will provide exact numbers if they are desired.

New York, New York

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/01/2007 10:01 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.