Report: #1057667

Complaint Review: Firestone

  • Submitted: Sun, June 09, 2013
  • Updated: Sun, June 09, 2013
  • Reported By: crewzin — Levittown Pennsylvania
  • Firestone
    PO box 6397
    Bloomingdale, Illinois
    USA

Show customers why they should trust your business over your competitors...

 Purchased 4 times  from thius company. The tires are ok. My problem is their advertised Free Instillation. First I had an appointment to get them put on  Took them Two (2) hours. Then I got the bill which includen $56.60  for LABOR. Duh what was freee here. Looked fiurthe   $39.60 for balancing.Guess thats not part of the install!!. Then when i e-mailed Firestone   I was called back by the shop who could not tell me what exactly Installation meant   noir could he  advise me e=what ythe extra $16.00 labor was for. Guess Installation is picking thee tires off the floor and tightning the lug nuts., Total False Advertising. AQll they offered me was a couple oil changes n ot even clkopse   they would only charge mne for the oil and filter  what was free.

William

Levittown Pennsylvania

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This report was posted on Ripoff Report on 06/09/2013 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone/bloomingdale-illinois-60108/firestone-false-advertising-free-installation-bloomingdale-illinois-1057667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#1 Author of original report

your kidding

AUTHOR: crewzin - ()

 Then $60.00 for balancing That Sir is a total ripoff

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#2 Consumer Comment

Balance is not install

AUTHOR: Consumer Craig - ()

Is this the first set of tires you've ever purchased??? "Installation" means "putting a tire on a rim and putting the rim back on the car."  I've bought tires from 4 different companies over the years.  Every one of them offers free install, and not one of them includes balancing as part of the install package without charging.

 

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#3 Author of original report

my poor spelling

AUTHOR: crewzin - ()

 I purchased 4 Tires  not 4 times  sorry, had to shoot the typist

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