Report: #1057667

Complaint Review: Firestone

  • Submitted: Sun, June 09, 2013
  • Updated: Sun, June 09, 2013
  • Reported By: crewzin — Levittown Pennsylvania
  • Firestone
    PO box 6397
    Bloomingdale, Illinois

Show customers why they should trust your business over your competitors...

 Purchased 4 times  from thius company. The tires are ok. My problem is their advertised Free Instillation. First I had an appointment to get them put on  Took them Two (2) hours. Then I got the bill which includen $56.60  for LABOR. Duh what was freee here. Looked fiurthe   $39.60 for balancing.Guess thats not part of the install!!. Then when i e-mailed Firestone   I was called back by the shop who could not tell me what exactly Installation meant   noir could he  advise me e=what ythe extra $16.00 labor was for. Guess Installation is picking thee tires off the floor and tightning the lug nuts., Total False Advertising. AQll they offered me was a couple oil changes n ot even clkopse   they would only charge mne for the oil and filter  what was free.


Levittown Pennsylvania

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#1 Author of original report

your kidding

AUTHOR: crewzin - ()

 Then $60.00 for balancing That Sir is a total ripoff

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#2 Consumer Comment

Balance is not install

AUTHOR: Consumer Craig - ()

Is this the first set of tires you've ever purchased??? "Installation" means "putting a tire on a rim and putting the rim back on the car."  I've bought tires from 4 different companies over the years.  Every one of them offers free install, and not one of them includes balancing as part of the install package without charging.


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#3 Author of original report

my poor spelling

AUTHOR: crewzin - ()

 I purchased 4 Tires  not 4 times  sorry, had to shoot the typist

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