Report: #1104402

Complaint Review: FIRST ENERGY

  • Submitted: Wed, December 04, 2013
  • Updated: Wed, December 04, 2013
  • Reported By: Mixed Up Pups — Capon Bridge West Virginia
  • FIRST ENERGY
    76 S Main St Akron, OH (800) 633-4766
    Akron, Ohio
    USA

FIRST ENERGY POTOMAC EDISON start service delay, cost business money due to delay Akron Ohio

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We have a business in Capon Bridge WV. We are opening on Saturday the 7th of December. Potomac Edison was contacted on 11/27/2013 to start service. Potomac Edison explained that due to the Holiday they would have the service start requested on Monday 12/2/2013 however the state of WV gives them 3 days to start service. The latest date for our service to be turned on was today 12/04/2013 by 5 p.m. It is 5:36 on 12/4/13 our service is not on. We have contacted them on 12/3/2013 at 12:30 pm and we were told it would be on. I called today at 4:55 and was told they did not get to it. This is a small town and every job is a needed job. Due to them not turning our power on our business has lost over $800.00. We have had to hold off contractors, we have already paid for advertising for this Saturday - the Hampshire review $79.00, Winchester Star $74.00, Northern Virginia Daily $79.00 as well as a deposits that are forfeited due to this delay for Popcorn Machine $98.00, Face painter $75.00, and the multiple banners, flyers, and printed material that has run with this date that is approximately $200.00. We are also unable to make any revenue. This has been a fiasco and I just do not understand how they can get by with things like this.

I am asking that my business be reimbursed for the expenses that we have incurred as a result of the negligence of this utility company. The total is $605.00 for lost deposits, and advertising. The lost revenue is $900.00 due to the business not being able to open on time.  I feel that they have to be accountable.

 

 

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This report was posted on Ripoff Report on 12/04/2013 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-energy/akron-ohio/first-energy-potomac-edison-start-service-delay-cost-business-money-due-to-delay-akron-o-1104402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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