Complaint Review: First Texas Homes - DeSoto Texas
- First Texas Homes 813 Regal Bluff Lane DeSoto, Texas USA
- Phone: 9722741358
- Web: http://www.firsttexashomes.com/comm...
- Category: Builders & Contractors
First Texas Homes, Terry First Texas does not honor their word, very unprofessional business DeSoto Texas
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Building my dream home with First Texas was an absolute horrible experience. Shortly after signing our contract in January 2015 we ran into one issue after another. The communication with the sales office is very poor. When you call or show in person you get brushed off, when sending emails you NEVER get a response. The building manager (Terry) is one of the most un-professional individuals I have ever met. He gave his word to provide extra bricks before closing, then dodged us after closing and gave several excuses on when we would receive the bricks. He is definitely not a man of his word. First Texas Corporate would rather have an unhappy buyer than come to a resolution. A win/win for all parties involved. It's not so much the bricks, it was the principle. The people at Corporate that handled my complaints were also very rude, they have no tact and talk to buyers in a way that is extremely unprofessional. We also had trouble at closing, First Texas did not have some of the documents needed at closing, what should have taken an hour, instead took five hours to close.... It took 10 months to complete the home, we were told it would take 6 months. Based on my own experience, I wouldn't recommend anyone to buy a home with First Texas. I say do yourself a favor and RUN, RUN! RUN FAST! DON'T GET INVOLVED WITH THEM! If you do get ready to be stressed out, lied to, brushed off, and dealt with unprofessionally. This has been THE worst experience of my life... I wish I had never contracted them to build my home. Buyers Beware!!...
This report was posted on Ripoff Report on 12/31/2015 02:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-texas-homes/desoto-texas-75115/first-texas-homes-terry-first-texas-does-not-honor-their-word-very-unprofessional-busin-1277198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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