• Report: #708776
Complaint Review:

Fitness Connection Houston

  • Submitted: Mon, March 21, 2011
  • Updated: Mon, March 21, 2011

  • Reported By: Rudy S — Houston Texas United States of America
Fitness Connection Houston
11320 Westheimer Rd Houston, Texas United States of America

Fitness Connection Houston FITNESS CONNECTION IS A COMPLETE RIP-OFF! Houston, Texas

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I signed up for a membership with this gym and that I regret. I signed a membership with them, had a very irritating customer service issue and I canceled.  Well, in an effort to be deceitful, I couldn't cancel my membership where they took my money- hmmm....

I had to call a different number where they would not disclose their physical location- hmmm...They told I had to mail in a cancellation and I did immediately. That being said they denined my refund request because they said they didn't get my letter in time- huh? It takes half a day to go from Houston to Houston, but according to them- it takes a few days for them to check their mail. Wow..

Doesn't stop there- weeks later- they still charged my credit for the membership even after they acknowledged my cancellation request. I asked them why and they said it takes 30 days to process, but there would be NO FURTHER CHARGES, and that I could use the facilities- no thank you (this is part of their game).

Doesn't stop there, a few weeks later- I get a $53.87 charge to my credit card! I called them and they just hung up on me- that's just too much.

Do yourself a favor a deal with a reputable gym elsewhere in Houston.

This report was posted on Ripoff Report on 03/21/2011 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fitness-connection-houston/houston-texas-77077/fitness-connection-houston-fitness-connection-is-a-complete-rip-off-houston-texas-708776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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