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Report: #152465

Complaint Review: Florida Passport - Saint Petersburg Florida

  • Submitted:
  • Updated:
  • Reported By: Rochester Washington
  • Author Confirmed What's this?
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  • Florida Passport 6822 Avenue North Saint Petersburg, Florida U.S.A.

Florida Passport unauthorized 149.00 out of bank account just for talking to them, didn't recieve anything Saint Petersburg Florida *EDitor's Suggestions on how to get your money back into your bank account that was wrongfully taken from you!

*Consumer Suggestion: CALL TELEFLIX AND AGENT TRAVEL RIGHT AWAY

*Consumer Suggestion: It Happened to us too.... thanks to my internet research and help from this site the bank is refunding the money

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Same thing that has happened to all of you. Spoke with Florida Passport on the phone on my way out the door to work. I work 14.5 hour day, don't have alot of time to talk with telemarketers. They had all my account info. (so naturally thought they were on the up and up), specified not to remove any money out of my account.
3 weeks passed, no info about Florida, but they did leave their mark on my checking account. $149.00 withdrawn. I called my bank. They luckily caught it and were trying to get ahold of me (like I said, I work 14.5 hours a day) with no contact. They didn't pay off these scam artists but I had to change my accout info. All my checks, gone, debit card, history, direct deposit, all had to be changed. If anybody had this problem or has any info on how to get back that these scam artist, hook me up. Thanks

Mike
Rochester, Washington
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@ripoffreport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 08/04/2005 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-passport/saint-petersburg-florida-33710/florida-passport-unauthorized-14900-out-of-bank-account-just-for-talking-to-them-didnt-152465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

It Happened to us too.... thanks to my internet research and help from this site the bank is refunding the money

AUTHOR: Hilary - (U.S.A.)

POSTED: Friday, March 17, 2006

My boyfriend is fond of chatting up telemarketers (he swears he has spoken to no telemarketers for weeks)and a check was cut from his account for $50 to TELEFLIX. He never authorized it, and the bank honored it! He went into the bank today (thanks to my internet research and help from this site) and the bank is refunding the money and investigating the matter. So thanks to all the people who post their experiences, Cheers, Hilary (MA)

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#1 Consumer Suggestion

CALL TELEFLIX AND AGENT TRAVEL RIGHT AWAY

AUTHOR: Kathy - (U.S.A.)

POSTED: Thursday, August 04, 2005

This same thing just happened to me, I have a report listed here as well. Anyway, I know you said that you changed your account info which I have had to do as well but I would highly suggest calling Agent Travel Network and Teleflix becaue they will attempt to hit your account next. You can call Agent Travel at 800-432-6350 and Teleflix at 866-821-8674. Tell them that you NEVER authorized any withdrawals from your account and that the account is closed. Somehow all these companies are intertwined and they will have all your information when you call them. Also, I don't know how to get your money back but I am calling them EVERY DAY until I do. I am a stay at home mom so I have more time that it appears you do, but I would say call them at least three times a week and threaten legal action, etc. Maybe if your bank manager would call them as well. I also emailed the St. Petersburg Police Department and different local news stations in the area. The addresses are in my post (kathy in Mcbain, MI right below yours). I doubt they can help me but maybe if enough of us complain someone will investigate them. They are thieves, plain and simple. Good luck on getting your money back...

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