Complaint Review: Fort Hood National Bank - Internet
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- Author Not Confirmed
- Fort Hood National Bank Internet USA
- Phone:
- Web: https://www.fhnb.com/
- Category: Banks
Fort Hood National Bank extra, unexplained charges ,removing any benefit from two savings accounts, Ft. Hood Texas and the internet
*Consumer Comment: Nice Try
*Consumer Comment: Funny...You Contradict Your Own Words!
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Back in 2000 I opened two savings accounts for my children for college. I was in the military at the time and stationed at Ft. Hood. My husband was the one who deposited money into those accounts, and he has been doing so for the past 16 years. We have been divorced for a long time now, and both of us have moved multiple times. The bank has been charging over $2.00 a month per account for 'returned mail', without contacting us to inform us of their fees. I thought my ex was getting the statements, he thought I was, the real losers are our children who's college funds have been hemmoraging money out to the greedy bankers at Ft. Hood National Bank.
My daughter who is 20 now wanted to pull out her funds for college and we finally found out this theft was going on. I contacted them today and the person I spoke with, Amy, was nice and polite but unable to do anything but refund the last $2.00 per accout they stole.
Please, anyone reading this, be smarter than we were, use ANY other bank. Never use these thieves.
This report was posted on Ripoff Report on 02/10/2017 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fort-hood-national-bank/internet/fort-hood-national-bank-extra-unexplained-charges-removing-any-benefit-from-two-savings-1355307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Nice Try
AUTHOR: Robert - (USA)
SUBMITTED: Saturday, February 11, 2017
But if you can't even get through an entire report without contradicting yourself then how can anyone take your "RipOff" seriously?
1. How can the fees be "unexplained" if you know exactly what they are for?
2. How exactly is a bank supposed to contact you if you failed to update your contact information?
You were right about one thing though. The real losers are your kids. But it isn't because of this bank, it is because neither of their parents managed their accounts properly. Are you really going to say that not once in 16 years neither of you tried to get a statement or balance the account and just "assumed" the other person was taking care of it? Too bad you divorced because with an attitude like that it sounds like that you were perfect for each other.
Hopefully your kids will learn from your mistake and actually manage their accounts better than you apparently have.
#1 Consumer Comment
Funny...You Contradict Your Own Words!
AUTHOR: Jim - (USA)
SUBMITTED: Friday, February 10, 2017
You claim these fees are "unexplained" yet later you tell us the reason for these fees as a returned mail charge! The ONLY reason you did this was to exaggerate and defame the bank because neither YOU nor your former husband had/have the common sense to properly manage your own account! This is YOUR account with YOUR money in it yet for years and years and years you never even bothered to review your statements to balance your account! Incredible! It took you all this time to discover this when you could and should have seen this the FIRST time it happened! I'll bet you don't even keep a check register either! Any fees such as this are very clearly stated in the terms/conditions agreement YOU agreed to when YOU guys opened the accounts! No, I don't work for them.
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