Report: #476958

Complaint Review: Frank Rumbauskas - Never Cold Call

  • Submitted: Thu, August 06, 2009
  • Updated: Sun, January 29, 2012
  • Reported By: Oakland California
  • Frank Rumbauskas - Never Cold Call
    3729 International Blvd
    North Beach, California

Show customers why they should trust your business over your competitors...

The following is proof that Frank Rumbauskas is A Scam Artist. His secretary is defaming my character on Craig's list by posting lies that I am a criminal and that they are calling the FBI to lie that I have been leaving threatening phone calls. And this is all due to the fact that they do not have the professionalism to handle a legitimate complaint such as mine. See the report below for the details of how I have been scammed by Frank Rumbauskas Never Cold Call course.

I am going to talk about a Never Cold Call Program created by Frank J. Rumbauskas that you should not buy because of their deceptive switch and bait marketing tactics that they use to lure you into buying their CD and manual course on how to sell anything and never have to cold call again. A lof of unhappy customers have disputed the questionable charges on their credit card transaction. Just think about it for a minute. If you thought you are buying a product for $47 and are getting a really good deal, how come you end up with a surprise $144 charge on your credit card? That is exactly what happened to me and I do not want anyone else to be a victim of Frank J. Rumbauskas Never Cold Call scam. Don't get me wrong. Frank J. Rumbauskas is one hellavu good deceptive marketer, and I am going to reveal one of very unique deceptive marketing scam that he is using to get skeptical people to buy from him only to be very frustrated and disappointed in the end. I am hoping that you are not going to use those deceptive bait and switch tactics to market your products and services.

This is exactly how his marketing scam works. He offers a Never Cold Calling course that comes in a CD and a manual. He is supposed to charge you $97 at the end of thirty days. In other words, you are getting a good deal on being able to look at his course without risk within thirty days.

So I am thinking to myself, Wow!! I am getting a good deal. And if within thirty days I am not happy with it, I can return it for a 100% no-questions-ask refund. Or at least, that is what I thought. But here is the catch that you have to watch out for!!! Please pay careful attention to what I am about to reveal to you because Frank J. Rumbauskas offer is so hypnotizing that it is so hard to refuse. It got me sold on the product. That is how good it is. And if you know me by now, you already know that I am very skeptical person just like most of you.

What is the Frank J. Rumbauskas bait and switch marketing scam? Remember how I said that he is not supposed to charge you $97 dollars until the end of thirty days? But guess what. Before you can finish the transaction, you get bombarded with an incentive that states clearly the following:


Now pay careful attention to this marketing message. If you are telling me that you would not give in to the $47 offer, you are flat out lying to me. Why? Because anyone with a brain would want to save $50 ($97-$47) anyway. I sure fell for it. Other people fell for it too. And guess what? They end up paying the price in terms of a credit card transaction that represents a violation of their terms of service!! How dare they charge me $144. And you are wondering how did they justify those charges?

I spoke angrily to Frank's secretary and she told me that the initial $47 charge was for some other course called the Sales Mastery Program that I purchased in addition to the Never Cold Call program. Now that is full of baloney!!! Now can you see why I am not the only customers who disputed those charges?

So $97 plus $47 equals $144. How convenient!!!!! I told her that she is full of baloney and I told her that I already filed a dispute with my bank to reverse the charges.

Can you believe this is her line of defense for those deceptive and questionable charges? And guess what? She told me over the phone that I am not the only one who disputed those charges.. Ha ha!!!! Does that sound like a confession of someone who obviously got caught in the act of deceiving customers?

The point I am trying to make here is to be very careful when you arrive at websites like Never Cold Call dot com. The whole purpose of their website is to entice you with a inflated full price offer that you can either pay at the end of thirty days, and then lure you in with a half price offer if you were to pay for it TODAY!!! That is the bait and switch marketing tactic that he is using. And it works!!!

Don't get me wrong. There is nothing wrong with their marketing tactic. I use it all the time in my affiliate marketing. And it works. But when you use it to mislead customers and charge outrageously more than what they were supposed to pay, that is what I would call a scam. In Frank J. Rumbauskas case, it is what I call a Never Cold Call scam.

The point of this post is to show you how effective this marketing strategy can dramatically increase your sales conversions. Frank J. Rumbauskas have definitely used it to his advantage to increase the sales of his Never Cold Call program, and at the same time, pissed off a lot of customers in the process with his misleading offer that contradicted what was originally offered in the first place.

So please do yourself a favor and stay away from Frank J. Rumbauskas scam of his Never Cold Call Program.

Billy loi
Oakland, California
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/06/2009 07:24 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

As a customer of FrankDisatisfied customer of Frank's good luck lodging a support ticket

AUTHOR: T - (Australia)

I can only assume that the people involved above have a monetary stake in Frank's success because what I saw after my purchase was embarrassing in quality. The videos inclued audio annotations of slide numbers (no one bothered to listen through before they were published??) and then when I tried to get a refund, that's when the fun began

Creating a ticket here

created a ticket with XXXXX as the number, to check on the stauts of a ticket, you need to input your email address AND the number or it returns an error. Alas this tactic of making it difficult to get a refund is typical of network marketers, but I was hoping Frank's author creddentials meant he was above such things. N.B. when purchasing the Facebook Marketing guide there is a page saying buy the new version with no "continue to your purchase without buying th newer version" leaving you trapped to purchase.

My time has been wasted and still waiting for a refund

Respond to this report!

#2 Consumer Comment

So far so good

AUTHOR: Satisfied - ()

I have also ordered the Cold Calling is a Waste of Time book and cds. Yes I saw the ad promoting the extra purchase however I wasn't persuaded by it and just ordered the book and cds. I have since received them and so far have only been billed the postage. I expect that at the end of 30 days the rest of the bill will be charged to my credit card and that's OK as I am happy with my purchase.

Most of the information is available in other places but it is good to have it compiled in the one place.  In the past I have racked my brain trying to think of what to do next but this book will have the answers right there in front of me.

Thank you Frank.

Respond to this report!

#3 Consumer Comment



Well I have had a shcoking experience with Frank and his company.

I purchased the program but enever agreed to the Sales Mastery course yet my Boss' credit card began being billed for small amounts under ROI Advisors which I later found to be another one of his "companies."  I contacted them as soon as my (quite unhappy) Boss informed me and I recieved an email from an Ashley Turlington giving a feeble excuse about what had happened re the pauments and that there'd been a 'mixup' w being billed by ROI Advisor

I replied asking AGAIN for the tax invoice and informing them that I never agreed to the Sales Mastery course and have done so every few days since (reply was sent on 12/7) and have heard NOTHING back even though I've been emailling Ashley, Frank and submitting to thier website. Ashley finished her ONLY email with 'Please let me know if you have any other questions.' yet I ahve heard nothing from them and (along with my Boss) are NOT happy.

In my last email sent 2 days ago I warned them that I would go viral w my feelings and still have heard nothing so this report is part of my campaign against them.


DO NOT buy this program!!!!!!

Respond to this report!

#4 REBUTTAL Owner of company

Phony Complaint by a Competitor

AUTHOR: Frank - (U.S.A.)

First off, thank you to Gary Sy for posting the response, and letting people know that I run a transparent business that is totally above-board. We have been insured by BuySafe for several years which guarantees all purchases and is underwritten by major insurance companies, we are certified which verifies that we honor all money-back guarantees, and we are Trust Guard certified. We even have premier merchant status with American Express due to an unusually low percentage of credit card disputes over nearly 9 years in business. The complaint itself is totally false and doesn't even have our correct city & state - it says North Beach, CA when we are actually in San Antonio, TX.

This particular complaint was filed by a wannabe competitor named Billy Loi who not only has been posting phony complaints against others in the industry but also ran a defamatory blog with the intent of harming the reputation of other sales experts, presumably in order to promote his own products instead. About a dozen of us contacted his hosting company - on our own, without lawyers - and they immediately recognized that he was running a fraudulent website. They immediately shut it down and seized his website domain name/URL.

Anyone who wishes to do can run a Google search on "Billy Loi" and you'll see that he not only has filed bogus complaints against many sales authors but also against just about everyone he has ever done business with - banks, car dealers, cell phone companies, airlines, you name it.

As for his FBI claim, I have in fact filed a complaint with the FBI Internet Crimes Unit for the fact that he is filing these fraudulent reports and attempting to use the internet to wrongfully harm his would-be competitors in order to damage their business.
Respond to this report!

#5 Consumer Comment

Totally disagree with this complaint

AUTHOR: Gary Sy - (United States of America)

I think this complaint was just not accurate as to the details of buying this course.  I bought it the other day.  When I bought it online I knew I was paying $97 at the end of 30 days for the initial course just as this complaint states.  after purchasing the course I received ANOTHER offer stating something similar to what the complaint states.  The offer was for the Sales Mastery course for an additional $97.

What the offer stated, and where the complaint was wrong, was that if I acted TODAY I could purchase the Sales mastery course for $47.  I assume that that meant if I did not buy the additional course tody then the cost would go higher later.  I was getting a bundle discount.

The offer is TOTALLY clear.  I was paying $97 for the first course and $47 for the Sales Mastery course, which will be billed for $144 total in 30 days if I do notreturn the course.

Thanks Frank, the information is great.  Most if the information can be found elsewhere however the "pounding it into my brain" that cold calling does not work, makes this course invaluable.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.