Freedompop No hot spot device after waiting for 3 months Internet

I ordered a hot spot device from Freedompop in September of 2015. After waiting for 3 weeks I called Feedompop and asked about my order. The customer service agent told me the device was on back order and it should be shipped to me in 2-3 weeks. Well here it is in December now and I still do not have my device that I have already paid for! I called Freedompop today and the agent stated to me that the device was still on back order. I stated to the agent can I get a different hot spot device. The agent stated to me that they have no hot spot devices avaliable and that they were all on back order! What the ****!! How is it that a company is still taking orders on devices that they do not have! Bad customer service and bad business all the way around! Freedompop is turning out to be a scam and a ripoff hands down!!