Complaint Review: Freedompop - Los Angeles CA
- Freedompop Los Angeles, CA United States
- Phone:
- Web: freedompop.com
- Category: Wrongful Billing, Unauthorised billing
Freedompop STS Media, Inc. dba Freedompop Billed me for an account from 2016 Los Angeles CA
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So i woke up to a little surprise today on my paypal account, i was greedted to a bill from freedompop for $27.98 which i never autorized, after tirelessly looking for a way to report this to freedompop i was greeted with a return email about their terms and conditions about how they dont do refunds.
Anyways this is a old early GSM account from 2016 yeah i ordered the sim card but i also canceled the plan anyways i looked up this account and it miraculously showed up obviously no activity from me on the account from the first month i had it in summer of 2016 but now im greeted with a bill jan 2019.
Now they are saying its my fault and i need to cancel the account well i tried that and just like last time i always get a failed to delete account, last time i was able to call customer service and they said they took care of it when i called, but now if you arent a premium member you cant call in and im still getting the error to delete the account.
This report was posted on Ripoff Report on 01/23/2019 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/los-angeles-ca/freedompop-sts-media-inc-dba-freedompop-billed-me-for-an-account-from-2016-los-angeles-1472047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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