Freelancer.com is a SCAM ! Freelancer.com is a FRAUD !
Remember this very good and think carefully before you decide to use their services.
If you decide anyway to use their services be prepared to be humiliated from them, be prepared to send multiple copies of your personal information - your ID, driving licence, utility bills, recent bank statement with all details, i find also that some people sent them even their diplomas and certifications from the university.
Be prepared to begging freelancer.com to give you back your fairly earned money.
Be prepared to write multiple explanations of the same things over and over again.
Be prepared to sent many emails to their customer support and receive template answers without any explanation why this happen.
And all this only because you decide to use services of freelancer.com, to bid on project, to win it , to do your work, to receive payments from your client, and when the pay day come, freelancer.com will do one thing
they will hold your money, they will suspend your account and you cannot withdraw it.
Of course they get fees from you and from client for their services.
And the nightmare begin. Your account is limited and you start to write emails to support, send personal information, write explanations to the Verification center and begging for your money.
They try to reject official issued governement documents, without any explanation, they write you strange messages and try to delay as much times as possible.
The reason is that they try steal your money, only because your account hit 1000 $ or is nearly this sum.They limit your personal account, and you cannot withdraw your money.
They treat you like you're doing something illegal,
they try to manipulate you ,
they try to change your words ...
But they have goal, to steal your money, get your personal information and to make you feel very bad, and notice you are already pay fee for this ?
But remember that this is not your fault,
you are working hard for your money,
you didn't make something wrong.
You are just a victim of a fraud.
Freelancer.com is a complete scam.
Now I am in this situation and I still wait to get my money.
On September 26, my account was limited.
Ever since September 30, I sent according to their requests for verification 5x copies of the following documents:
1) valid ID card issued by a Member State of the European Union
2) valid Driving license issued by a Member State of the European Union
3) officially released and signed with the bank statement balance on my personal account of a branch of an international bank of which I am a customer
4) Official invoice issued in my name for the services offered by a mobile operator with international reputation
5) Several pages of explanations, the last was before few hours
Despite all this, my account is still limited.
I even contacted the administrator to their Facebook page freelancer.com asking for help,
I was forwarded back to support desk and the Verification centre
and again after my repeated requests, access remains limited and I can not withdraw the money that I spent with my honest labor.
Why is this happening, why this company blackmail customers to provide personal information in exchange of the money earned , why this company keeps money, not the owner, but at the same time charge a fee for services/
I have many more questions.
But overall I want they to lift my account limitations and explain on what grounds violated several civil rights and collect personal data, and how they store it and use.
I plan to continue search my rights in a legal way from Australian authorities,
they don't have rights to speculate with hard earned money from freelancers and collect so much personal information.