Report: #1245559

Complaint Review: Frontier Communications - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Fri, July 31, 2015
Updated: Tue, September 29, 2015
Reported By: Missmees — Angola Indiana United States of America

Author Not Confirmed

Why?

Frontier Communications Nationwide USA

Phone:
Web:
Category: Telephone Companies

Frontier Communications upping a package deal every 3 months Angola Indiana

*Author of original report: working it out

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I had a package deal....and now every 3 months the bill is going up. They say it is due to "taxes and sur charges" and " they are not responsible for state taxes. The taxes in Indiana DO NOT go up every 3 months! This is a scam. My billing is recorded here in copy and paste:

Bills	Amount
Jul 28, 2015 Current Bill	$79.35
Jun 28, 2015	$78.97
May 28, 2015	$78.97
Apr 28, 2015	$78.97
Mar 28, 2015	$78.22
Feb 28, 2015	$78.22
Jan 28, 2015	$78.22
Dec 28, 2014	$78.10
Nov 28, 2014	$78.10
Oct 28, 2014	$78.10
Sep 28, 2014	$78.01
Aug 28, 2014	$78.01
Jul 28, 2014	$78.01

Does anyone else see an every 3 month pattern here? Or am I the only one that sees it and pays it??? It is a package deal....price is to remain the same every month.....but so far it has only gone up!!! This is NOT the way package deals work! Frontier is not working by the rules! I am not the only one going through this. Check out the Frontier face book page....many complaints!!!!!

This report was posted on Ripoff Report on 07/31/2015 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frontier-communications/nationwide/frontier-communications-upping-a-package-deal-every-3-months-angola-indiana-1245559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

working it out

AUTHOR: - ()

SUBMITTED: Saturday, August 01, 2015

POSTED: Saturday, August 01, 2015

Frontier has contacted me and are checking into the "rising tax" problem. They have also issued a credit until this is figured out. I should be hearing more from them today.

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