Complaint Review: FX Logistics - Roswell Georgia
- FX Logistics 10800 Alpharetta Hwy Suite 208-701 Roswell, Georgia USA
- Phone: 800-207-9032
- Web:
- Category: Trucking Companies
FX Logistics Rate Cut Roswell Georgia
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FX Logistics booked one of our trucks for a last minute load from IL to TX on Memorial Day weekend. Another company had backed off the load and they were desperate. It was Memorial weekend and we were busy. We couldn't not make an ontime pickup and dedlivery and stay legal and declined. They insisted that it would be ok to be late and pleaded as we did have an open truck that could catch up with the load. And they offered a handsome fee.
We accepted the load and did exactly what we promised. In return for saving them on this busy, high season holiday weekend, they cut our rate because we were late. This unilateral rate cut, despite the detailed discussion that we could not handle the load timely and their assurances that it would not be an issue. Apparently, the young man that booked for them conveniently forgot all the details...
After cutting our rate, we tried repeatedly to get them to pay. Ultimately, we sued and won a judgment. FX Logistics continues to avoid payment despite the judgment. We have turned to a collection agency and will sell the judgment if that fails.
From what I read on this website, FX Logistics carries this reputation. Do business with them at your own risk. I strongly advise, if youi accept loads, demand prepayment and do not expect reiimbursement for accessorials.
This report was posted on Ripoff Report on 04/14/2015 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fx-logistics/roswell-georgia-30076-4628/fx-logistics-rate-cut-roswell-georgia-1222357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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