• Report: #429999

Complaint Review: GE Money Bank Care Credit

  • Submitted: Mon, March 02, 2009
  • Updated: Mon, March 02, 2009

  • Reported By:San Jose California
GE Money Bank Care Credit
CareCredit.com Orlando, Florida U.S.A.

Care Credit GE Money Bank No Statement mailed month promotional rate expired.Charged full 1 year interest on original balance. Orlando Florida

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My dentist had me sign up for Care Credit after a very expensive root canal. The way it was explained to me at that time, was that I would have no interest on the account as long as I paid it off per the agreement. My promotional period expired in January 2009. Funny - how I did not receive a statement from Care Credit/GE Money Bank that month. Then my February statement shows up with a late fee. There was no mention at that time on that statement that the promotional period had expired or any interest charges. I called Care Credit & a very rude representative said they would not refund the late fee I was charged, even if my statement for January was "lost in the mail". I was upset, but accepted the inevitable on that issue & paid my normal payment.

I had forgotten that the promotional period was expiring & that I needed to pay off the balance orhave to start paying finance charges.

I just received my March bill this weekend. Now these rude scam artists have really messed with me. Since the promotional period is over, I am being charged interest for the full amount I opened the account on for the entire year. So, even though I now was only going to owe them $700, they charge me interest on $1,600 - over $300 in one charge. I called them today & was told that the interest was only deferred & this is in the original agreement I signed.This seems like it should be illegal. Especially with the funny business of not sending me a statement in the month the promotion expired.

I will also be going to the Better Business Bureau on this one & report the problems to my dentist.
I hope someone is doing a class action suit against these people, I'd like to participate.

San Jose, California

This report was posted on Ripoff Report on 03/02/2009 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-money-bank-care-credit/orlando-florida-32896-5039/care-credit-ge-money-bank-no-statement-mailed-month-promotional-rate-expiredcharged-full-429999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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