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Report: #1347049

Complaint Review: GeekBuying.com - Guangdong

  • Submitted:
  • Updated:
  • Reported By: Avi — Nes Ziona Alabama Israel
  • Author Confirmed What's this?
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  • GeekBuying.com Guocheng Garden, Baihua No.1 Road, Futian District Guangdong, China

GeekBuying.com Did not fulfill its obligation did not supply do not refund Guangdong

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How to make an easy 122 US$ !!!
Or how GeekBuying is cheating its dumb customers.

As a new year present to my grandson I ordered at December 3rd 2016 from GeekBuying a Smartphone (109.99US$) and a cover for that Smartphone(4.99US$).
I did pay an extra of 5.4 US$ for priority mail (7-10 days) and just in case of loss 1.99 US$ insurance.
All in all 122.37 US$.
on December 5th 2016 I got a confirmation that GeekBuying collected the money and the first item (the case) is on its way by ordinary registered mail (15-30 days) !!!
I protested by E mail several times that I paid for priority mail but got no response.
I am not going to bother the reader with the long correspondence I had with Geekbuying support about the Smartphone that included assurance, promises and a variety of excuses.
The punch line came on December 28th 2016 when the last E mail from GeekBuying support gave me the "good news" and I quote:
"your parcel is waiting for the Custom clearance……., I am afraid this will take weeks or so…….Have a good day."

At the same day I got the case that was sent by regular mail and succeeded to duck the custom's strict inspection.
I did contact customs – they do not know what I am talking about - they do not recognize the shipment Number!!
I must emphasize that I buy a lot on the net and never had any trouble. Only one time buying from AliExpress a shipment got lost and they immediately gave me my money back (without extra insurance payment)
I asked GeekBuying to give me back my money ……..Guess what?

I realize now that I am not going to see the Smartphone nor get my money back,
It is a 122 US$ lesson for me and a free of charge lesson to you my dear friends.
And to the very smart sellers of GeekBuying I would like to say:
My contract with your company was that upon my payment for the goods + for the delivery of the goods in 7-10 days + for insurance in case that the goods will not arrive You will deliver the goods in that time frame to my home address.
I was very patient and very polite – the package is now 31 days !!! in transit and according to you "no problem – just wait for some weeks……we do not know how many…….do not worry your money is safe with us" !!
GeekBuying is proud to advertise itself as a wholesale company it is good in keeping its promises when all is well.
But if they encounter a problem ……. They are Innocent !!!!

Failing to deliver Geekbuying starts now a war or attrition:

"So sorry we did not deliver on time – would you accept the delivering charge as compensation?"

Next will come: " So sorry we did not deliver – would you accept the insurance charge as compensation?"

GeekBuying is a shameless unreliable company, without a bit of credibility, honesty and honor.   


Please learn and be aware of that company.
Make your shopping elsewhere
Avi

This report was posted on Ripoff Report on 01/02/2017 04:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geekbuyingcom/guangdong/geekbuyingcom-did-not-fulfill-its-obligation-did-not-supply-do-not-refund-guangdong-1347049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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