Report: #1165604

Complaint Review: GEICO

  • Submitted: Mon, July 28, 2014
  • Updated: Mon, July 28, 2014
  • Reported By: ErnieK — Apex North Carolina
    300 Crosspoint Parkway
    Getzville, New York

GEICO GEICO INSURANCEGEICO AUTO INSURANCE No Reimbursement for Under 25 Rental Fee New Jersey

Show customers why they should trust your business over your competitors...

I am 24, a full time graduate student and a full time software engineer.

My car was struck by a GEICO insured. They admitted fault.

I rented a car while mine was being fixed. It took 19 days to get the parts and return my car back to me.

The only way I could rent a car was by agreeing to pay a $27/day "Under 25 fee". Without paying this fee, no rental car agenciy would rent me a car. Obviously I needed a rental. 

GEICO said that this fee was reimburseable in telephone conversations on 6/2/14, 6/14/14 and 7/7/14. But on 7/25 they offered to settle the rental bill without paying ANY of the under 25 fees. I am currently out $548.91. 

I have filed a complaint with the New Jersey Insurance Commission.

The Geico Claims Agent insisted I should have had someone over the age of 25 rent the car for me to avoid this fee. I believe, but am not certain, that this would constitute a fraudulent act.



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