Geico

Submitted: Tue, June 08, 2004
Updated: Sat, July 17, 2004

Reported By: — portland Oregon

Geico

Portland, Oregon U.S.A.

Phone:
Web:
Category: Insurance Companies

Geico Auto Insurance Poor claims service Nationwide

*UPDATE Employee: GEICO staffs where the policies are

REBUTTAL BOX™ | Respond to this Report!

What's this?

← Is this
Ripoff Report
About you?

Ripoff Report
A business' first
line of defense
on the Internet.

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I had a fender bender and proceeded to make a claim for repairs. Geico has extremely poor claims service: Geico uses zip codes to find the closest Adjuster. I work in Vancouver, WA. Geico has only 1-Adjuster whom works 1-day a week. 9-day wait.

So I gave them my home zip on the west side of Portland, OR. The closest Adjuster was on the SE side of Portland 3-day wait 21-miles each way from my Vancouver, WA office. So I thought I would stump Geico & gave a Longview, WA zip code (50-miles north of Vancouver, WA) The closest adjuster 50-miles south in Vancouver.

Then I gave them a Battle Ground, WA zip, closest Adjuster 25-miles to Vancouver, WA. Not good service for Battle Ground, Vancouver & Longview, WA customers only 1-Adjuster. I will get the necessary repairs & switch Auto Insurance Companies and suggestions?

In addition I will also contact my local Insurance Commissioner.

Deborah
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 06/08/2004 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/geico/portland-oregon-97239/geico-auto-insurance-poor-claims-service-nationwide-94140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Geico

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?

Arbitrate

Remove Reports?
No! Better yet! Arbitrate to set the record straight!

REBUTTALS & REPLIES:

0Author 1Consumer 0Employee/Owner

Updates & Rebuttals

#1 UPDATE Employee

GEICO staffs where the policies are

AUTHOR: Melissa - (U.S.A.)

SUBMITTED: Saturday, July 17, 2004

GEICO staffs locations with adjusters based on how many policies are sold in that area. We certainly do not expect people to drive 50 miles to get to an appointment and have other options if there is nothing in your area. If you can't get to a GEICO adjuster and one can't come to you, then we generally authorize your repair facility to fax an estimate to an adjuster for aproval.