Complaint Review: General Electric
- General Electric
3135 Easton Turnpike
- Phone: 203-373-2211
- Category: Electronic Manufacturers
General Electric - GE wont take responsibility for Microwave Fire Hazzard Fairfield Connecticut
*Consumer Comment: I Will Not Buy General Electric = Fire Hazard
I contacted GE again and they said that the first service call available would be January 16, 2009. I spoke to a GE spokesman again on the 15th who confirmed the appointment. The repairman called on the way over to state that the call was not a warranty repair (first I heard of this) and the charge would be $185.00. I informed him that no one had told me that and I would not pay it.
He came anyway, looked at the microwave and contacted someone from customer "relations" who got me on the phone and offered me a $50.00 good will coupon. She then instructed the repairman to charge me 85.00 for the service call. I told them both I would not pay. He left without repairing the microwave. I have looked at the internet and found that their microwaves have this same problem frequently. Check out consumeraffairs.com to see more.
This should be a factory recall issue instead of a "try to make the customer pay for our bad design issue."
Fort Worth, Texas
This report was posted on Ripoff Report on 01/16/2009 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/general-electric/fairfield-connecticut-06828/general-electric-ge-wont-take-responsibility-for-microwave-fire-hazzard-fairfield-connec-412964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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