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Ripoff Report | Genesis Auto Parts Review - Internet, Internet
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Report: #592426

Complaint Review: Genesis Auto Parts - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: pj — stuart Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • Genesis Auto Parts 2390 Crenshaw Blvd #510 Torrance, CA Internet United States of America

Genesis Auto Parts genesisautoparts.com Stole money and refused to respond Internet

*Author of original report: Their response was worse.

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 They post on their website "All messages and Emails will be answered by the next business day! " I have been waiting several days for a response to my calls and emails.  After telling me that my card was not accepted, they charged my card 5 times. It overdrew my account and I am still unable to buy food for my family. After more research, I discovered that there are many dissatisfied customers. They simply don't care.

  I have never filed a complaint about any company, but felt that their ambivalence and thievery needs to be exposed.

This report was posted on Ripoff Report on 04/12/2010 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/genesis-auto-parts/internet/genesis-auto-parts-genesisautopartscom-stole-money-and-refused-to-respond-internet-592426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Their response was worse.

AUTHOR: pj - (USA)

POSTED: Tuesday, April 13, 2010

I finally received a call at 10pm, Monday night, six days after the ripoff and the agent insisted that I was wrong. Nevertheless, I am still unable to use my bank account and Genesis still refuses to remedy the problem. I sent them a copy of my statement to prove their error, but there is no accountability.  They do not care.

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