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Report: #981571

Complaint Review: getcafecup.com - Internet

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  • Reported By: hdrider1941 — Washington Washington DC United States of America
  • Author Not Confirmed What's this?
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  • getcafecup.com Internet United States of America

getcafecup.com getcafecup.com is a huge RIPOFF!!! DO NOT PURCHASE FROM THIS COMPANY!!! Internet

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This company, www.getcafecup.com, is a ripoff!!  I ordered their product, a K-cup holder, from their web-site.  It was advertised at a fairly reasonable price, $9.99 (plus the ever present ripoff "Shipping and Handling,"  for two (2) of the K-cup holders.  They offered a double order for a few additional bucks plus additional S&H.  I did NOT order the double order.  In the "Quanity" block, I entered  "1."  

They then offered an upgrade to the ordered product:  They advertised this product as "...better than their [basic model], for just a few bucks more than my original order.  This upgrade, also offered another of the ripoffs used by these fly-by-night companies:  a life-time guarantee on the product:  "...Just return the damaged product, even if [I] caused the damage to it..." and I would receive a replacement.  I accepted this offer since they mentioned that this upgrade was made with a gold mesh which did not convey a metallic taste that their basic model often did.

They offered expedited shipping, stating that the basic shipment method may take up to 6 to 7 weeks before arriving.  I declined the expedited shipping method as I was in no hurry to receive the product.

It should be noted that no where was the shipping & handling cost displayed.  Furthermore, I was not offered a look at the overall order; i.e., product ordered, how many did I order, the price for the order, the price for shipping & handling.  

After I declined the expedited Shipping & Handling method, my order was suddenly complete.  As I stated, I was never offered a view of the complete order, including total cost, before the order was just suddenly complete.  

Whereas I expected the order I placed:   1 "upgraded" CafeExpress cup order, with basic shipping, to cost in the neighborhood of $30 AT MOST (even that would have been a bit high).  Imagine my surprise when I discovered that the cost for my order was approx $50!

There is no email address to send a complaint to; nor is there a phone number to contact them.  I have reported them to the "KARMA Patrol."  They'll get theirs.  One day.

This report was posted on Ripoff Report on 12/13/2012 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getcafecupcom/internet/getcafecupcom-getcafecupcom-is-a-huge-ripoff-do-not-purchase-from-this-company-981571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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