Complaint Review: Gold Crown Resort - Internet
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- Author Confirmed
- Gold Crown Resort Internet USA
- Phone: 407-977-1770
- Web: goldcrownresort.com
- Category: Air Travel
Gold Crown Resort Jonathan Woods, Sales Rep.970-205-9293 Lie, Lies and more Lies Oviedo Florida
*Author of original report: Incorrect Information
*REBUTTAL Individual responds: Carolyn is mistaken
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We received a voice mail message that we had won either a T.V., SUV or airline tickets to anywhere in the Continental US. My husband called Brad back. He talked to Brad and he was convinced there was no charge PERIOD and that we had won a prize. I occassionally fill out the entry forms at a fair; I was very doubtful but thought, why not.
I wanted to google them and he gave me an address that was connected to travel time. We asked Brad how long it would take and he said just long enough to take pictures of us as winers. Probably an hour. I didn't see anything negative on the site he gave me so we went.
Of course it was not as promised! We explained to the presenter what had happened and he apologized. He said he would do a fast presentation and that we would indeed win one of the three prizes. It was an excellent presentation and I can see why people sign up....problem is they are liars of the first degree. My "free" airline tickets are not free. For starters, they want a cashier's check for $100 sent to a fullfillment center (no phone) and it is a combo package, air and hotel. They do not go to Hawaii and they do not go to my destination of Washington, DC. They also mention taxes are not included.
BEWARE! These guys are good. They presented at our Hilton Hotel which was the other reason we went, thinking that the Hilton would not sponsor someone of their reputation.
This report was posted on Ripoff Report on 05/16/2015 02:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-crown-resort/internet/gold-crown-resort-jonathan-woods-sales-rep970-205-9293-lie-lies-and-more-lies-oviedo-f-1229674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Incorrect Information
AUTHOR: - ()
SUBMITTED: Wednesday, July 29, 2015
1. Carolyn was on speaker phone with her husband talking to Brad. I encourage you to post a transcript of the phone call as it would claify our complaint. I called Brad back to further question the offer.
2. We were apologized to in person in terms of Brad being incorrect in making his offer to us; the person left the room and came back and then apologized. He did not say we misunderstood anything.
3. Why would a good consumer send in $100 deposit (cashier's check only) without any paperwork such as a quote, a contact number or name; especially when they were told it was a "free offer". The number we had on file did not work after the seminar.
4. If your company is so honest, then why aren't you giving us a round trip ticket at no charge exclusive of the taxes that you say are not included?
Carolyn & Chuck, Sebastopol
#1 REBUTTAL Individual responds
Carolyn is mistaken
AUTHOR: Jon - (United States of America)
SUBMITTED: Monday, July 27, 2015
Carolyn, You are obviously mistaken. Your husband took the call, which was recorded. It was clearly explained to him the details on prize redemption. I even (per your comments ) apologized for his misunderstanding and explained the redemption process in detail for everyone in the room. As far as deposits go, what company would ever make travel arrangements w/out a deposit? As far as taxes go maybe you should complain to your president only he and congress control that. The next time you decide to outright slander someone personally, be sure you have your details correct. BEWARE : Crazy Carolyn in Sebastopol California
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