Gourmet Cooking Stole my money Santa Vista, CA Nationwide

I ordered some books from this company and after reviewing the order details I found out that there would be additional charges per month, for a period of 4 months, making this purchase extremely expensive for what it was.  I called and tried to cancel the order and was informed that the order had already processed, and some three weeks later, I received this order and promptly returned it "refused" the next day.  Now nearly a month later, I was looking at my bank account and low and behold they have taken more money out of my account.  And I finally found their phone number and called them and they said they haven't received this package back yet, seriously?  almost a month later?  They did agree to put my account on hold and when they receive the package back there will be a refund, she said if I don't have a refund back in 7-10 days to call them back.  Oh also, the products they are selling they say you cannot purchase anywhere but from their company, this is bull................I have found everyone of these books at my local Hobby Lobby and Amazon.com  So not only have they stolen my money, they are guilty of false advertisement.