Complaint Review: Green dot pre-paid debit card - Select State/Province
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- Author Not Confirmed
- Green dot pre-paid debit card Select State/Province USA
- Phone: 1-866-387-5144
- Web: www.Greendot.com
- Category: Banks
Green dot pre-paid debit card FROZE MY FUNDS , BLOCKED CARD FROM USE Nationwide
*Author of original report: Got In Touch
*Author of original report: Thank You
*UPDATE Employee: Green Dot Corporation Response
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I recieved two refunds from a company and they instantly blocked my card saying that the funds were not verified. They are keeping this money an not unblocking my card. I will be contacting 100's of my friends and making them aware of this scam of a company so they dont deal with this. They have had 500.00 locked up for months now. And 300.00 came in bout a week ago and they will not release. I asked the company to just send me my funds and close the card and they told me NO. They want proof of these transactions and I believe the merchant went out of buisness. When I tried calling 800 number to a merchant it was a wrong number. I have asked this company repeadily to contact whomever they can to unblock my money and they will do nothing. GIVE ME MY MONEY
This report was posted on Ripoff Report on 10/17/2013 09:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/green-dot-pre-paid-debit-card/select-stateprovince/green-dot-pre-paid-debit-card-froze-my-funds-blocked-card-from-use-nationwide-1092770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Got In Touch
AUTHOR: Green Dot - ()
SUBMITTED: Friday, October 18, 2013
They contacte me today , and are going to refund me (check via mail). Was very pleased how this finally got handled. Just wish this would have been smoother months ago.
#2 Author of original report
Thank You
AUTHOR: Green Dot - ()
SUBMITTED: Friday, October 18, 2013
Email sent....
#1 UPDATE Employee
Green Dot Corporation Response
AUTHOR: Green Dot Corporation - ()
SUBMITTED: Friday, October 18, 2013
Thank you for bringing this to our attention. We want to assist. Please send us an email with you name, phone number, ticket number and a brief description of your issue to Customer.Advocacy@greendotcorp.com and we will review and help get your issue resolved.
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