greendot visA reload network reload register where do i start. i have been an on going issue and still are my android wont let me get to my app. i cant use my uber nor my lyft they froze my accunt over 8.32.Internet

 the customer service person said it will be released by end of day and yet still no luck. they keep giving me run around plus i have to give them 4.95. every time i upload monies. i told customer service i was recording her asnd she said that she will have to disconnect cause they do not want med to record them. her name is BASHA and she hung up on me. i still cant use my carde and it has been a month ugh!!!!!! hello i have an issure with greendot. banking visa. never never willi use them again. i have had a probelm for month on my app. they tell me that there has been alot of problems with app. but they didnt even have the deceiency to send a mass email or text to inform us. now i cant use my UBER becuase they have a hold of 8.64. from green dot and gren dot said that they will release it. but yet nothing. they are rude and i fianlly sppoke to BASHA in customer service and i told her that like they recordd me i will records her after i had said that she then said she will have to disconnect. i have yet rto receive my credit back.