Guardian protection products Not cover the broken door and scratches on my tv stand Hickory North Carolina

I waited 2 month for them to keep asking for pictures witch I send and they told me any excuse and this is one example :The damage that is covered for the entertainment center is the broken door you have reported. The first door you reported broken along with the scratches you originally reported will not be covered. The pictures show that the item has multiple scratches and gouges that cannot be attributed to a single incident. The damage to the first door you reported was not related to any accidental occurrence therefore will also not be covered. This makes no sense it definitely looks that they are dragging me along hopping that I get tired to keep call or write them emails they will find any reason not to cover the damage ... I was fouled by this sales person at Bob’s to get this protection plan he told me then that any accidental damage will definitely be covered ....Big Scam Thank you!