Report: #36387

Complaint Review: Hartford Auto Club/Roan Communications

  • Submitted: Tue, November 26, 2002
  • Updated: Tue, February 04, 2003
  • Reported By: Bloomingburg NY
  • Hartford Auto Club/Roan Communications
    666 Northeast 125th Street
    Miami, Florida

Show customers why they should trust your business over your competitors...

We were also victimized by Hartford Auto Club/Roan Communications. They deducted $99 from our account even though the paperwork they sent to us was returned undeliverable. We never gave them our account information, so we have no idea how they got it.

Since the initial conversation was with my husband they refused to speak to me.When I spoke to a supervisor she hung up on me.

Now they are telling us we can call in a week to verify that they have processed our refund and that once it is processed it will take 30 days to receive it.

Anyone that has been victimized by these companies please call [Temporarily deleted MSP-RoR]. He is a lawyer trying to get evidence to prosecute these companies so they can't victimize anyone else.

Read below why an e-mail address, phone number or link was removed from this Report

Bloomingburg, New York
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This report was posted on Ripoff Report on 11/26/2002 06:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Voice Vox (ESBI) 888-329-3724

AUTHOR: Bernadette - (U.S.A.)

I would like to add Voice Vox to my rip off complaint. They attempted to charge me $15.40($14.95+.45)on my phone bill for a voice mail service we did not receive paperwork for. After doing some research, I found they are linked to Hartforf Auto club. Which also explains why they said my husband "authorized" this service on 10/07/2002, the same date he "authorized" Hartford Auto Club. Since one didn't have the address right, the other one didn't either.

Thankfully, I argued my point about not paying for the charge since we didn't receive the paperwork and got the charge dropped, but the rep couldn't guarantee we wouldn't be charged again next month since we were in the middle of a billing cycle.

Thankfully, my phone company now offers a free service to block other companies from adding charges to my bill and I will not have the charge on my bill again. So if you've been ripped of by any of the following companies-Premium Mega, First Capital, Capital First Benefits, Advantage Capital, Hartford Auto Club, Roan Communications, WATCH your phone bill. That could be the place they try to get you next.
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#2 Author of original report

The reason why Rip-off Report has removed links or phone numbers from this report is because people have, in the past, attempted the following, ...all too often.

AUTHOR: - (Saint Kitts and Nevis)

Posting LINKS

Many times links to unknown web sites will cause your pc to freeze up and /or cause you to get a computer virus, virtually rendering your computer useless. Most of the time, this is the work of a Company or an Individual who has been reported.

Many Government links are no better than the BBB and are just a waste of time, giving you false hope. Many government sites (like the BBB) just collect all information from you, the consumer, but never make that information available, so consumers will NOT be educated as to what exactly they should be looking out for. On the other hand, many government agencies have and do come to the Rip-off Report for information. We have been assisting many government agencies for some time now, including the FBI and Attorney General offices from around the country..

Now that all these Rip-off Reports are out in the open for everyone to see, in a way, this embarrasses these agencies into doing something when they see so many reports on a Company or Individual, because they are now out in the open for all to see. Unfortunately, many (not all) Attorney General Office's and government agencies will not move against a rip-off unless there is going to be some sort of publicity on the rip-off. By reporting your experience on the Rip-off Report, is the next best thing to getting your story on TV or in a newspaper. Most national TV networks and many local TV stations from all around the country come to the Rip-off Report for information they will not get from the BBB, Attorney General office's or any other government agency. Rip-off Report has instigated many local and national stories, resulting in help for victims, in one way or another. Most government agencies will never even bother with rip-offs unless it involves $50,000 or more. Now that the government is cutting back even more dollars for these types of programs, this number will even get higher and we can expect even less to get done, by even less people to work on all these rip-offs.


We have also struggled with the following for a long time..

The reason why we delete phone numbers, ..all too often unscrupulous lawyers or individuals posing as lawyers are collecting victims information to only further victimize them. Many times, well-meaning consumers think they are going to collect names and get them to a lawyer who will do something. In every case we have allowed a consumer victim to do this, nothing has ever came of it. Consumers were under the impression that something will be done to get them help. In every case this did nothing but lead the consumer on, further victimizing them, and some consumers were mad at us. We feel it is our responsibility to check the legitimacy of the lawyer before advertising their service on the Rip-off Report.

We will also not allow lawyers to use this web site for free when they will end up taking a large amount of fees, leaving the victim with very little. There are many competent lawyers out there that know how to get the unscrupulous Companies or Individuals who ripped you off, to pay their fees. Those lawyers capable of this can post their numbers after checking with us here at the Rip-off Report.


For similar reasons as mentioned above, we will not allow individuals to post e-mail addresses, so they can be contacted for more info they claim they cannot post. If that person can contact YOU and get the information, so will everyone else be contacting you anyway, and, if it's good enough for them to receive it by contacting you, then you should be able to post that information for everyone to see and know about. And, many times, in an attempt to get your contact information, consumers will leave an email address; this is just a ploy to sell you a product or some other service. Most likely, you will end up on other junk mail lists. ..if they have something to sell, they should place an advertisement showing support to Rip-off so we can further help consumers.


Additionally, any attorney who is interested in suing a particular company on this website may contact us directly. It is generally inappropriate to solicit business using this website other than through prior arrangement. This is largely because we need to ensure, the best we can, that our readers are not being taken advantage of, once again.

If you see a company with a good number of reports, we have the database of contact information. We will e-mail those victims to contact you. Often we have additional information which does not appear on the Rip-off Reports. We are anxious and willing to join forces to stand up for the rights of consumers and help them get justice. E-mail us.

ADDITIONAL NOTE ...about our advertisers:

As an extra added precaution to our readers, even all our PAID advertisements are checked out to the best of our ability before allowing them to be placed on the Rip-off Report. WE have turned down many advertisers to date. Advertisers on the Rip-off Report know, they are not immune from a Rip-off Report being filed on them. How many times do you see Rip-off companies advertising on TV and in publications when you know there are so many complaints about them!

ED Magedson

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