Complaint Review: Heartland America - Rapid City South Dakota
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- Author Not Confirmed
- Heartland America 711 N. Creek Drive, Rapid City Rapid City, South Dakota United States of America
- Phone: 888-9661233
- Web: www.heartlandamerica.com
- Category: Department & Outlet Stores
Heartland America claim that they gave me a refund and on the day debit my refund plus Rapid City, South Dakota
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I order a pair of shoes that where to small. I return the shoes and ask that the refund be credit to my next order. Then I ordered a another pair of shoes that cost the same the returned shoes. I got a e-mail from Heartland AmericaDear Customer:
Sorry! The item(s) you ordered on 12/06/12 have been delayed. Your order information and expected date of shipment are indicated below. The item(s) will be shipped to you as soon as we receive them. Please feel free to reply to this email if you need further assistance or email us at info@heartlandamerica.com.
Order Number: 25582838 Customer#: 8207469
Order Number: 25582838
Order Date: 12/06/12
BRONX NY 10456-2598
I also have a bank statement that show how they CREDIT me $49.99 and the Debit me $52.99 on the same day that they claim they gave me my refund
SHIP TO
PRODUCT NUMBER/ (SEE UNIT
DESCRIPTION BELOW) QUANTITY PRICE STATUS
99020AO 1 1 49.99 BACKORDERED UNTIL 01/02/13
11W MENS BLACK WAVE WALKERS
Merchandise Net: 49.99
Order Services
PROCESSING FEE 2.99
Tax Amt: 0.00
Shipping Amt: 0.00
Total Amt: 52.98
Payments:
Charge Amt: 52.98
Balance: 0.00
*************************** SHIP TO ADDRESS LEGEND ***************************
Ship To Address (1): WILLIAM 1/8/2013Purchase with ATM card THA*THANE.COM 4 OF 5 7 CA
$48.00
$76.70
1/7/2013ATM fee DR AMT 41.00 ...0000
$2.00
$124.70
1/7/2013Purchase with ATM card FACEBOOK.COM*HP8M422CL www.fb.me/cc CA
$49.90
$126.70
1/7/2013Purchase with ATM card HEARTLAND AMERICA 800-966-1233 MN
$52.98
$176.60
1/7/2013ATM withdrawal ATM WITHDRAWAL 004333 1309 CLINTON AVE US Bronx NY
$41.00
$229.58
1/7/2013Check paid
7153
$700.00
$270.58
1/7/2013Card purchase return HEARTLAND AMERICA 800-966-1233 MN
$49.99
$970.58
This report was posted on Ripoff Report on 01/09/2013 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-america/rapid-city-south-dakota-57703-2220/heartland-america-claim-that-they-gave-me-a-refund-and-on-the-day-debit-my-refund-plus-ra-994021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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