Complaint Review: Homeaway.com
3801S Capital Of Texas Hway2 S 150
- Phone: 512-684 1101
- Category: Travel Services
Homeaway.com permits renters to post libels Austin Texas
*Consumer Comment: Homeaway.com & vbro.com refuse to publish negative reviews
*General Comment: Libelous comments by renters
*Author of original report: Government determines that Homeaway response is UNFAIR
*Author of original report: Trey Herschap refuses a refund from Holiday-rentals.com and sends an agreement for an invalid jurisdiction
*Author of original report: Conflicting responses from Trey Herschap corporate counsel Austin, Texas and Support
*Author of original report: Homeaway Response
*Author of original report: Reply from Trey Herschap Homeaway Corporate lawyer in Austin, Texas.
The management of the holiday-rentals.com company in England will do nothing to assist in this situation. In fact when you phone to explain they rudely terminate the call.
Holiday-rentals.com is owned by Homeaway Inc of Austin, Texas which owns similar holiday property websites in the US, France and Germany. Homeaway's chief investor and chief executive Brian Sharples. a Stanford MBA and former management consultant is fortunately more attuned to customer relations. He can be contacted on email@example.com and homeaway.com management team can assure the removal of libels placed by renters who are using defamatory posts as a way of trying to extort money from owners. Homeaway.com but not holiday-rentals.com will remove the offending post and the advertisement. It remains to be seen whether home-away.com also ensures a refund, of the substantial fees for placing advertisements on this site. Holiday-rentals.com ignores this requirement of mitigation under English law.
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This report was posted on Ripoff Report on 09/11/2008 01:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/homeawaycom/austin-texas-tx78704/homeawaycom-permits-renters-to-post-libels-austin-texas-371851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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