• Report: #973253
Complaint Review:


  • Submitted: Sat, November 24, 2012
  • Updated: Sat, November 24, 2012

  • Reported By: susan — Florence South Carolina United States of America
2015 Hoffmeyer rd. florence, South Carolina United States of America

Homesmart HOMESMART SENDS MOM PACKING to LAUNDRYMAT florence, South Carolina

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Sad to report but my washing machine decided to die  this week just in time for the holidays.But my husband decided to go and rent me one until I could buy one after Christmas.Homesmart after talking over the phone.He went to the Florence location(11/23/12) to rent the washer.We don"t have an automobile my husband and I;so he got a ride to the "SmartCenter".He filled out all necessary paper work provided all documents off employment and I.D. including S.S.#.

He was then giving a contract signed and delivered and  a delivery time for the same day 6:00.We waited and waited.homesmart BACK........CALL BACK......no calls from Homesmart we are in contact with him constantly.My husband calls around 1:30 they have verified all information and wll call us back when they are on the way.NO CALL!We call back at 4:00 she then tells me it will be Monday. morning before deliveray can get a week free for my inconvenience.

My question is  free on what?I am sitting here with a machine in the middle of my kitchen floor right next to my kitchen table. The last time I spoke to her I ask her if she could just return my money so I could go some where else she said that she would bring my  money to me.LIE!When I ask her for her complaint number she gave me Aaron's number they thought I  was crazy.But Aaron's and the RAC assured me that if I called them back they would delivery no matter what!But I needed my money back from Elizabeth.Mom Has No Clothes.com

This report was posted on Ripoff Report on 11/24/2012 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/homesmart/florence-south-carolina-29501/homesmart-homesmart-sends-mom-packing-to-laundrymat-florence-south-carolina-973253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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