Report: #1448200

Complaint Review: Hotels.com - Bellvue Washington

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Ripoff Report is Xcentric Ventures

Submitted: Wed, June 20, 2018
Updated: Wed, June 20, 2018
Reported By: David — Mission Viejo California United States

Author Not Confirmed

Why?

Hotels.com 333 108th Ave NE Bellvue, Washington United States

Phone: 1 425 679 7200
Web: www.Hotels.com
Category: Hotel REservations

Hotels.com Expedia.com, Bookings.com Continual Double Billing of Hotel Reservations Bellvue Washington

Name: Hotels.com
Address: 333 108th Ave NE, Bellvue, Washington, United States
Price range: $$$
Start: 2024-04-27

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Hotels .com refuses to refund money even if they are or there technology is at fault. Their website malfunctioned and did not cancel my reservation. I talked to three peopl in customer service and all that happened was a repetitive statement of theirs comapny no refund policy.

After going to the BBB website, I found that Hotels .com had 1139 reports from consumers that were unhappy unough to file a report.

All of the responses start off with the same first sentence which means they EXPECT complaints about their customer service and policies and most likely use mistake as a line item revenue stream.

Hotels.com is a huge ripoff and scam. DO NOT USE THEM TO BOOK YOUR RESERVATIONS!!!!!!! They are a subsidiary of EXPEDIA.COM

This report was posted on Ripoff Report on 06/20/2018 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelscom/bellvue-washington-98004/hotelscom-expediacom-bookingscom-continual-double-billing-of-hotel-reservations-bellv-1448200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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