• Report: #400363
Complaint Review:

HSBC Card Services - Orchard Bank

  • Submitted: Thu, December 11, 2008
  • Updated: Thu, December 11, 2008

  • Reported By:lakewood Colorado
HSBC Card Services - Orchard Bank
1301 E.Tower Road, Schaumurg ILLINOIS Salinas, California U.S.A.

HSBC Card Services - Orchard Bank raised interest from 13% to 30% Salinas California

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Shame on them! I phoned today to find out my balance when I was advised due to a late payment, my interest rate was raised to 30 %. The balance on my account is $1400.00. I begged them not to do this to me and with this incease my payments would be at $420.00 per month. I am not a deadbeat, I pay all of my bills.

Obviously I cannot afford this. I have been in good standing with them with the exception of 2 late payments over the past 2 years. These "late payments" were only by days, not even weeks. They informed me I needed to have 6 consecutive months before they would lower the rate. That is $2,520.00 in interest alone on a $1400.00 bill.

I even paid both cards off completely in one lump sum last year. They refuse to cooperate with me. I closed out both accounts completely and am not pondering how to deal with this situation. Was relieved to see I am not going crazy. They are doing this to plenty of others. SHAME ON YOU!

Fed up with HSBC
lakewood, Colorado

This report was posted on Ripoff Report on 12/11/2008 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hsbc-card-services-orchard-bank/salinas-california/hsbc-card-services-orchard-bank-raised-interest-from-13-to-30-salinas-california-400363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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