Report: #697405

Complaint Review: Hudson Toyota

  • Submitted: Sat, February 19, 2011
  • Updated: Thu, March 17, 2011
  • Reported By: am — Lansdale Pennsylvania United States of America
  • Hudson Toyota

    Jersey City, New Jersey
    United States of America

Show customers why they should trust your business over your competitors...

My daughter was ripped off by this auto dealer in Jersey City New Jersey.The company is called Hudson Toyota.
Here is what happened she traded her 2008 black Hyundai with around 22000 miles on it.Very good to excellent condition and wanted a Toyota.The slick gentlesalesman who is also very polite and courteous gave her a trade in value of around 8000$ for the car and sold her an older model 2006 Camry with more miles than her car had around 44,000 miles.
  Does anybody in their sane mind in this economy pay 14000 $ + trade in $8000 for 2006 Toyota Camry .It was the job of the slick salesman J.S.
 I went to their website and what I found shocked me 2010 Toyota Camry with around 20000 miles with automatic transmission advertised for 17000$.
  I called and spoke to the salesman but he he kept on bragging about how good he was and that you could not get a 2010 model for 20000 and even if you did it would be manual transmission and this and that and he would not let me speak.I told him this discussion is not about you but about the car you sold and the price  you extracted from my daughter.
 I asked him if he could exchange this car for a 2010 or had any other option.He was uncooperative and altough this purchase may be close to 30 days old if anyone has any ideas to solve this problem,I will be greatly thankful.
  I went to the Auto show and saw 2010 models for the price my daughter paid for a 2006 car.
 Never use this dealer if you are a young person because they will take advantage of you.
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This report was posted on Ripoff Report on 02/19/2011 08:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

If you have evidence that they changed the contract, hire an attorney.

AUTHOR: MovingForward - (United States of America)

Did your daughter keep a copy of the contract she signed at the dealership?
Do the terms of the financing match the terms of the contract?

If there is a difference (in payment, in rate, in length of loan etc) then the dealership may have altered her contract when they submitted it to the lender. Your daughter is entitled to a copy of the contract that is on file with the lender. She has to send a written request. If you have done that and they are still refusing, then have your daughter get an attorney to make the request.

If the information you have provided is correct and complete, it does sound like the paperwork was altered. The point is, you have to have prove it was altered. That is most easily done by comparing a copy of the paperwork originally signed by your daughter showing her current income etc and the paperwork received by the lender. However, if your daughter made any misstatement of her income and debts on the original application, it will work against her (as in fraud).

If she was not accurate in her financial disclosures to the lender, then she needs to take responsibility for her actions. That includes getting a job and making the payments and selling the vehicle when she has enough money to pay off the negative equity.  
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#2 Consumer Comment

Am, Try contacting all of the.......

AUTHOR: Karl - (USA)

Investigative Reporters at all of your local T.V. stations regarding your daughter's situation, and make sure you give them as much information as possible.

If an Investigative Reporter gets involved, they will be able to expose the dealership and also help you to get the original credit application from Toyota Motor Credit Corporation, or the bank where the vehicle is financed.

Believe it or not, some auto dealerships had agreements with certain banks back in 2006, and prior, where the banks and the auto dealerships were working together to deceive consumers who had auto loans. My guess is that Toyota Motor Credit Corporation is doing the same thing. They will obviously protect their dealers because without their dealer network, Toyota would not be able to sell cars, right?

Toyota Corporation is among the most corrupt corporations operating in the USA, in my opinion. They were sent numerous letters, as early as December of 2004, regarding the fraud and corruption taking place inside one of their dealerships. Some of these letters were subpoenaed by the legal system, but the legal system in America is mainly on the side of the corrupt people at these corrupt companies, like Toyota and many of their dealers.

Your best bet is to contact your local media, and maybe an Investigative Reporter will help you. You can also try going to STOPAUTOFRAUD.COM and maybe they can assist you. Make sure to also contact your Attorney General in your state and file a formal complaint in writing. Keep the pressure on this dealership. They will win if you give up.

Good luck, and don't give up!
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#3 Author of original report

Toyota Financial not cooperating.

AUTHOR: am - (United States of America)

Hi  ,I am calling Toyota financial to tell them to give us the original application that my daughter made for the 2006 Camry but they are refusing and sending us back to the dealership.
They are saying we cannot give you the credit application because the legal department has it and only an attorney can get it.What are they hiding.
 Please help with this company as my daughter is financially in a bad position and did not know what she was doing.Thank you for your help.
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#4 Consumer Comment

Am, If someone at the Toyota dealership raised your daughter's income on the credit application........

AUTHOR: Karl - (USA)

like Tori's income was raised in the video entitled- "Car Sales: Tricks Of The Trade- Consumer Alert", and you can prove it, then you can sue the dealership for fraud, right?

All you have to do is contact the bank or finance company where all of the loan documents were sent and closely examine all documents, especially the CREDIT APPLICATION.

It appears that the loan wouldn't go through according to what you stated in your Update, correct? Make the call and get copies of ALL of the loan documents, and get a copy of the CREDIT APPLICATION that your daughter filled out at the dealership. It's very possible that her job title and monthly income were altered.

Good luck, and keep us posted.

P.S. Make sure to 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch that video on the web.
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#5 Author of original report

Daughters Ignorance and the slick salesman.

AUTHOR: am - (United States of America)

Thanks to all those who have tried to help. I also wanted to let you all know that my daughter is unemployed on a small fixed income which pays only her rent and one or two bills.I do not know how she will pay 500$ monthly payment for this toyota camry. Her interest rate with Hyundai was around 7-8% and now it is 15.75%.Thanks to Toyota corporation of America.

I Dont understand How and Why  they approved her??? I am sure car salesmen love a customer like her. She is living on loans.
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#6 Consumer Comment

Am, It appears that your daughter.....

AUTHOR: Karl - (USA)

paid around $15,600 for the 2006 Camry, correct?
If they gave her $8,000 trade-in allowance and the payoff was $9,600, then there was an additional amount of $1,600 added into the purchase price of $14,000 for the 2006 Camry, right? 

If you 'Google' this- 2006 TOYOTA CAMRY PRICES, you can get a range of prices for the various models that were available in 2006.

It appears to me that the dealership probably made a very good profit on your daughter because most of the Toyota vehicles are worth less than the prices posted, due to previous defects that have been exposed in millions of Toyotas. Also, the economy is not as good as it used to be, so dealers can purchase used cars at the auction far below the book value. Check to see if your daughter has an extended warranty in her loan. There's a chance she has one, but doesn't even know about it.

***Here is the only way that I believe you can have your daughter get out of her current 2006 Camry car loan-
Contact the bank where your daughter's 2006 Camry is financed and get EVERY piece of paperwork that the dealer sent them in order for the loan to go through. If any of the documents were altered, or forged, then you could sue the dealership for fraud, and your daughter may be able to get out of the loan and recoup damages.

Make sure to 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch how Tori's monthly income was altered by a finance manger. It was caught on hidden camera in an undercover video.

If this happened to your daughter, then you can have your daughter sue the dealer and even expose them on local T.V. if an investigative reporter is willing to help both of you, right? 


Good luck!
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#7 Consumer Comment

Do not compound her error by trying to get a newer vehicle!

AUTHOR: MovingForward - (United States of America)

This was a huge mistake by your daughter. Trading in a 2008 Hyundai that still has a balance on the loan for an older vehicle does nothing but increase the loan amounts unless she brought cash to the deal.

If you choose to trade the current 2006 Camry for a 2010 model, you will be bringing in all that unpaid loan balance to the deal. The only way to not bring that huge remaining balance is to pay it off.

If you are truly looking to help your daughter, then let her live with her decision and let her pay the current car off with her funds. She will never make that mistake again.  If you bail her out of this deal, your daughter may never learn what she did to cause so much grief.

She might be able to reduce the payment if she refinances the loan with a credit union rather than staying with the loan that is currently on the vehicle. Be aware, she probably will have to put additional funds down if the vehicle is upside down in value (and it probably is).

The lesson here, as pointed out, don't ever go shopping without having done your homework first.
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#8 Consumer Comment

thank you are truly spectacular...

AUTHOR: Ronny g - (USA)

..we would of had no idea that this was a learning experience if not for your words of wisdom.

And...since this report seems to be concluded that yes..the daughter was apparently ripped off by a shyster dealership (any real news there??????) ..I feel obliged to state that ...

Steve is... a big giant d****e bag.

I do not know if that offers any consolation to anyone...but it sure made me smile.
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#9 Consumer Comment

She was upside down on the Hyundai as well...that was the reason

AUTHOR: Steve - (U.S.A.)

If the 9600 balance had to be paid off, and an 8000 trade allowance was given, that is actually 17,600 that was given for the 2008 Hyundai which is far much than it was worth as a trade in.

Then the excess given in trade was added into the purchase price of the other vehicle, as well as tax, tag, and dealer fees.

Still a very bad deal, but not as bad as first described.

There is no recourse now. It's a done deal.

An investment in knowledge.
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#10 Author of original report

Hyundai 2008 had a payoff of 9600$

AUTHOR: am - (United States of America)

Thanks for your help.How can this transaction be reversed or can she get a newer model.I agree she did not do her homework and the gentleman took advantage big time.Thank you.
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#11 Consumer Comment

So, who exactly forced your daughter into this deal?

AUTHOR: Steve - (U.S.A.)

Did someone hold a gun to your daughter's head to make this deal? Probably not. So, where is the "rip off"?

The problem here is that your daughter decided to go car shopping without having the common sense to take someone else with here that knew what to do. Lesson learned.

Anyone with a shred of common sense knows that all car salesman are scum, and no car dealer should ever be trusted. Car sales is one of the sleaziest businesses out there. Always has been.So, why are you shocked?

And, why did you not educate your daughter on this before she went car shopping?
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#12 Consumer Comment


AUTHOR: Ramjet - (U.S.A.)

As disgusting as it seems, this is completely typical for most car dealers. They did indeed take advantage of your daughter but they are equal opportunity rip off artists.  They will do it to anyone who has not done their homework.

You have to really have you act together, do you homework and pay close attention to get a fair deal. Once you sign the papers you're done. They're proud of their ability to do this.
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#13 Consumer Comment

Am, Please let us know if your daughter's Hyundai was paid in full......

AUTHOR: Karl - (USA)

or did she owe any money on it, okay?

Find out what her payoff was for the 2008 Hyundai. If it was paid off, and she also paid $14,000, then she was ripped-off by the dealer. You can go into the Toyota dealership and have a meeting with the General Manager and discuss what happened, if her Hyundai was paid off and she also paid $14,000 on top of the $8,000 trade allowance. The General Manager can over-ride the sale and give your daughter her Hyundai back, if it hasn't been sold yet. He can also write your daughter a check if the Hyundai has been sold and she paid a total of $22,000 for the 2006 Toyota Camry.

***Let us know if the 2008 Hyundai was paid off before the transaction took place, okay? If it wasn't, then let us know what the payoff was.

Thank You
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