Complaint Review: HughesNet - ,Germantown Maryland
- HughesNet 11717 Exploration Lane ,Germantown, Maryland U.S.A.
- Phone: 301-548-1923
- Web:
- Category: Internet Service Providers
HughesNet Misleading Advertisements Germantown Maryland
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5o times faster than dial up? That's their deceptive advertisements. At it's very best it might be 5 times faster than dial up. Sometimes it wasn't as fast as dial up! This was the most over priced and over-rated service I've ever purchased. It takes at least 3 associate levels to solve any issues and take hours at times to resolve a problem.
I purchased the equipment for several hundred dollars, paid an additional 125 dollars to have the dish installed on a pole and paid extra when a technician was required to solve a problem. This has been a big money boondoggle that I wish I could have avoided.
When cable was offered in my area I switched. At first I thought I'd keep Hughesnet a couple of weeks to compare. It took me less than 15 minutes to decide I'd never use Hughesnet again!
After I was a customer of Hughesnet for 15 months they advised me that there would be a $300 early termination fee. Well, that's the icing on the cake! It's been a disater from day one. I don't know how I'll come out when I refuse to pay but I just know I'm glad to be rid of this lousy outfit!
Roger
Port Isabel, Texas
U.S.A.
This report was posted on Ripoff Report on 05/12/2009 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughesnet/germantown-maryland-20878/hughesnet-misleading-advertisements-germantown-maryland-451247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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