Humana One Humana Insurance Company. JUST BY OUR DENTAL PLAN WE ARE " HUMANA ONE " HATE US LATER...!!!!! Kansas City, Missouri
Florida State has stopped medicaid dental coverage. I am on disablity and I have Humana HMO ( SNP )health care plan w/ prescription D coverage. I was unaware that my plan had dental coverage If ever had to go to the dentist it would be to the dental clinic for Florida state.
I went ahead and signed up for a supplement dental plan " Humana One" back in April 2010. I made the $11.15 every month but never used " Humana One "dental. When I signed up the Rep. at "Humana One " never told me to check my health care plan I might possibly have dental coverage. I went to the dentist the end of Nov. the office manager checked my coverage and she asked me why I had 2 dental plans?
I did not know I had coverage with my Regular Humana plan. the sales rep. at " Humana One"dental could have told me to check to see if I had coverage. the Rep. just signed me up knowing it was possible I might have dental coverage. I called the management and cancelled
my "Humana One" explaining and asking why they sold me something I already had all the Rep. had to do was make an inquiry. it was about making the sale.
I asked for a refund I never used the plan. I sent a greivance letter and an appeal they refuse to return my $$ premiums on coverage they very well know I didnt need. why would I pay for a second plan. I wouldn't just throw $11.15 for over 20 months on a plan or coverage I already have.
I'm on disablity every dollar counts. they are using the "Humana " name to mislead people. I thought I was dealing with a household name brand company. the sales Rep. should have checked with my Huumana health care plan to see if I had coverage before signing me I really feel like I got cheated mis lead and ripped -off for $ 20 months x $11.15 =$ 223.oo thats a 1/4 year car insurance payment for me.
Please help me and before this happens to someone else.
Grrrrrr~ SonnyBoca..! firstname.lastname@example.org
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