• Report: #978905
Complaint Review:


  • Submitted: Thu, December 06, 2012
  • Updated: Thu, December 06, 2012

  • Reported By: Sythun — Texas United States of America
Newport, Kentucky United States of America

i-wireless Kroger i-wireless Kroger i-wireless terrible customer service Newport, Kentucky

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I just received 2 HTC evo cell phones today one didn't work it just kept restarting. So I called i-wireless support 3 different techs said they couldn't help because they were not trained on the phone and I had to ship it back at my expense. So I ask to speak to a supervisor I asked why I had to pay for shipping back a cell phone that NEVER worked he said that their policy and hung-up on me. Terrible customer service.. The only thing I can do at this point is dispute the charges with my credit card company. I would strongly suggest using a different cell phone company to anyone thinking about i-wireless.

This report was posted on Ripoff Report on 12/06/2012 11:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/i-wireless/newport-kentucky-41071/i-wireless-kroger-i-wireless-kroger-i-wireless-terrible-customer-service-newport-kentucky-978905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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