Complaint Review: ibuypower.com - City of Industry California
- ibuypower.com 529 Baldwin Park Blvd. City of Industry, California United States
- Phone: 888-462-3899
- Web: www.ibuypower.com
- Category: Computer Manufaturers
ibuypower.com Sat on Payment for 30 days then sent half of what was ordered. City of Industry California
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Buyer Beware! i placed an order on 1/3/2018. They processed my payment immediately. After two weeks I sent an email, asking what the hold up was. Then I recieved a telephone call saying they didn't have my case in stock. So, that is why they couldn't send it. Then was assured they were putting a rush on the order. Two weeks later they send me a tracking number saying it had shipped. It arrived, the box was severely worn, beaten up. After opening the outside box, and the packaging, I removed the computer box. It was covered in dust and had writing in fingerprint on it. ( you know, like "wash me" on a dirty car) Upon opening the package, I am asking myself, where is the rest of my order????? I ordered two gaming chairs, almost $300 each and I was also missing a mouse (!!! seriously??!!!) a mouse pad, and a headset, and two HDMI cables. It doesn't take a rocket scientist to figure the computer had been built and was sitting in their warehouse collecting dust. I started to think, when does the 30 day warranty start? From the day I recieve it, or from the day my payment went through? If so, this is major fraud. The computer works, despite having to borrow a mouse. I had sent them emails right away, demanding money back if the items did not get shipped ASAP. They did not respond. I sent out another email, with Ripoff Report CC'ed in the receiptiant. Suddenly, I get a response, oh sorry we will send you your items. OH, and we don't send chairs. ????? Then where do my chairs come from? And if I paid for them back on 1/3/2018, why weren't they sent as soon as payment was received? I still have not got a tracking number from ibuypower for the peripherals or from any other company for the chairs.
Please Help!
Thank you,
Klcs
This report was posted on Ripoff Report on 02/08/2018 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ibuypowercom/city-of-industry-california-91746-1419/ibuypowercom-sat-on-payment-for-30-days-then-sent-half-of-what-was-ordered-city-of-in-1428018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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