Ideal Image Buyer Beware Greenfield Wisconsin

BUYER BEWARE!

Ideal Image is a complete scam.  Their advertising is false, misleading and illegal.  Their consultants work on commission and will mislead you, misrepresent their services, and outright lie, just to get you to sign their contract.  They charge nearly ten thousand dollars, (more than 800 dollars per treatment) not caring if their services work for you or not.

“Not having to shave” is the first of many lies you will be told. I was told “You’re going to love not having to shave.” Only if it were true! I completed all nine required treatments of laser hair removal. (Full legs and Brazilian) I still have a significant amount of dark hair and need to shave every day.  I see no difference in the amount of hair I have on my legs and bikini area.  All of their advertisements say “no more shaving, no more waxing, no more stubble, be hair free.”   These advertisements are intentionally misleading, and outright lies. 

I was misled into signing their agreement.  I was told because I have light skin and dark hair I was an ideal candidate for laser hair removal and would have fantastic results.  They never assessed my actual hair (after all treatments were completed, I learned they should have).   I was told by my consultant J**, how jealous all her friends were when she went on a cruise, because she never had to shave.  I was repeatedly told I would love not shaving. Not once prior to signing the contract, and starting treatment, was I told I would ever need to shave again.  I was convinced I would be “shave free,” as their advertisements promised.  Not until my third treatment, did they start saying, “You know you may still need to occasionally shave”.  WHAT?  The lies continued.  I was told, “You will only need to shave once a month” and “You will only have like 12 hairs left”.  The lies just piled on.  As treatment progressed, I expressed more and more concern. 

The contract is only to protect them from lawsuit. The only reason they make you sign it is because they know they are intentionally misleading you.  The contract states “laser hair removal doesn’t remove blonde, grey or white hair”.   But they had just finished telling me how I had dark hair, and I would be a perfect candidate.  They take away your right to full legal representation in a court of law. They protect themselves against class action. Why? Because they know they are ripping you off.

Two months after my final treatment I wrote to J** to tell her I was very unhappy with the results and wanted a refund.  I let my hair grow out for 6 days and went in for an assessment.  I was told the remaining dark hair was untreatable because it was actually “ash” colored.  More lies!   The nurses said the state nurse would contact me in 7-10 days.  The state nurse never contacted me yet wrote in my file she did.  Another lie!  After a month of no correspondence, I let my hair grow out for 2 weeks.  The dark hair was very obvious. I wrote again to ask for a 2^nd assessment.  No response!  They just ignored me. They had their money, they simply didn’t care.

I contacted the owners of two independent local salons for 2^nd opinions.  They were both in shock at how much dark hair remained after 9 treatments.  They informed me the industry standard is 5-6 treatments.  One owner is also an electrolysis.  She was able to remove several hairs and examine their roots.  The roots were definitely dark, which means they are treatable.  This is evidentiary proof that Ideal Image’s assessment is just another lie.

As of the date of this post, I have written to the corporate office to ask for a refund based on the evidence provided by the two independent salon owners.  I am waiting for their response. I’m not holding my breath.   I hope you can learn from my mistake, and save yourself the financial loss, grief, and aggravation I have endured.