Report: #446159

Complaint Review: Identity Guard - Chantilly Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Fri, April 24, 2009
Updated: Fri, April 24, 2009
Reported By: — Independence Missouri

Author Confirmed

Why?

Identity Guard identityguard.com Chantilly, Virginia U.S.A.

Phone: 800-452-2541
Web:
Category: Credit Reporting Agencies

Identity Guard Identity Guard Won't Allow Cancellation After Free Trial Period Chantilly Virginia

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I signed up for the 30-day free trial with Identity Guard via the internet. Prior to the 30-day expiration I tried to cancel online but it would not let me. Emailed and they sent a phone number so I called and they won't let me cancel because I used my husband's name (all our accounts are joint). He is not available (out of the country) and they insist that even though I could open the trial membership I can not close it. Guess I will have to file a chargeback or dispute when they bill me.

Patc
Independence, Missouri
U.S.A.

This report was posted on Ripoff Report on 04/24/2009 07:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/identity-guard/chantilly-virginia-20153/identity-guard-identity-guard-wont-allow-cancellation-after-free-trial-period-chantilly-v-446159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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