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Report: #1247084

Complaint Review: iHealthFulfillment - Internet

  • Submitted:
  • Updated:
  • Reported By: Tony I. — Naples Florida USA
  • Author Confirmed What's this?
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  • iHealthFulfillment Internet USA

iHealthFulfillment Virectin Denied return of product even though website shows 100% money back guarantee. Claim was that I had purchased the product years ago and therefore was reorderig and did not qualify for the refund. Internet

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iHealth Fulfillment sells a product called Virectin.  This is a male enhancement/testosterone booster, all natural product.  Their website is quite detailed and offers a 100% money back guarantee (unconditional) if the product is returned within 60 days of purchase.  I read about this product after making the purchase and was convinced I should not use it.  I haven't even received the package yet (due in 3 days) but was being proactive and requested a refund based on the guarantee.  I was denied a refund because they stated I had used the product before (about 2 years ago I purchased one bottle) and therefore do not qualify for the refund.

I have argued the issue with them through email, but have not made any headway.  According to the last email received there is a "terms and conditions" which I am now aware of that does state reorders do not qualify for the satisfaction refund.  True, I should have read further, but the deceptive practice of placing the guarantee on the site in large print without the disclosure regarding reorders is unacceptable.  I have gone to my credit card company for assistance and await their response.

Stay away from this company and their products.  It is obvious they have something to hide.  I now believe their product does not work as advertised and feel the company is practicing deceptive advertising.  I will be certain to inform all that I can reach out to about this experience.

This report was posted on Ripoff Report on 08/07/2015 12:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ihealthfulfillment/internet/ihealthfulfillment-virectin-denied-return-of-product-even-though-website-shows-100-money-1247084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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