Illinois Tollway Overcharging on tolls Bloomington Illinois

I tried to pay my tolls within 7 days online. No tolls listed. Called "customer service" to pay my tolls or find it in the system when they would be listed. No tolls shown and no information on how to resolve the issue. I even stated this situation was going to happen and I would charge a Loan sharks interest if I didn't pay the tolls in time. Still no help given. Sent for a hearing request and was denied although the fault fell on Tollway. I am willing to pay the less then 8$ charge but they make it impossible to do so. They want the upcharge fee. They take advantage of their own citizens . I'm an going to keep fighting but I know in the end I will be forced to pay. They do not care about resolution only making money for something I already pay for in taxes.