• Report: #874290
Complaint Review:

Industrial State Supply

  • Submitted: Thu, April 26, 2012
  • Updated: Thu, April 26, 2012

  • Reported By: Trooper WoodTick — Appleton Wisconsin United States of America
Industrial State Supply
26 Railroad Rd, Suite 370 Babylon, New York United States of America

Industrial State Supply They sent items I did not order, and they would not take them back. I had to look in their catalog to exchange the items only. Babylon, New York

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I placed an order for DuraCoat paint several years ago through PYS in Lindenhurst, NY.  At a later date I wanted more product and could not get through on the 800-790-2570 of PYS.  I made a copy of the warranty and mailed it to the PO Box of PYS.  Shortly thereafter I was contacted by John Boyd of Industrial State Supply as PYS was no longer in business.  I placed and order on 9/2/11 for 3 gallons of DuraCoat paint and paid $219.85 with my Master Card.  In Feb of 2012 I was contacted by Industrial State Supply and purchased more product in the amount of $343.05.  I was told I would receive a reward.  With invoice came a rewards letter.  Last week I received a call from them asking for my security code.  I received 3 boxes from them, and I didn't open them and they are still sitting in the entry area of my home.  My credit care company tells me that there is now a charge for $1,263.72.  I have cancelled my credit and they are issuing my a new card.  I have filed a formal complaint with the Better Business Bureau, and I have also filed a complaint with the Attorney General in New York. 

This report was posted on Ripoff Report on 04/26/2012 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/industrial-state-supply/babylon-new-york-11702/industrial-state-supply-they-sent-items-i-did-not-order-and-they-would-not-take-them-bac-874290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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